Associate, Client Service Representative I

Job title:

Associate, Client Service Representative I

Company:

BNY Mellon

Job description

Job Description:Contract Job Title: Associate, Client Service Representative IAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.Team Overview: Corporate TrustWith global reach and a comprehensive suite of scalable administrative, operational and infrastructure capabilities, BNY Corporate Trust help clients to drive business growth and maximize efficiency through our core services of trustee, paying agency, custodian, collateral administrator and other fiduciary offerings. Backed by the power of BNY at every phase of the investment lifecycle, our global footprint and deep expertise deliver insight-driven solutions directly to clients. We`re building the team in Wroclaw, so we have number of open roles – join us today!We’re seeking a future team member for the role Associate, Client Service Representative I to join our Corporate Trust Team. This role is located in Wrocław, Poland – HYBRIDIn this role, you’ll make an impact in the following ways:

• Performs functional based activity, acting independently across a pool of clients in daily administrative duties including client billing and internal control activities.
• Preparing and approving invoices, including any underlying calculations where required
• Performs onboarding and termination functions that ensure a strong control environment.
• Manages daily workflow, ensuring assigned tasks are actioned and track to closure.
• Escalation of issues in timely manner to the appropriate team, in accordance with documented procedures.
• Independently works with clients to meet deliverables and address any client queries
• Works in close collaboration with internal and external teams, building relationships
• Actively contribute to process improvement thorough sharing of ideas and solutions to improve
• team efficiency and client experience
• Serves as the technical expert for processes and associated systems
• Ensures that all processes are in accordance with the Firm and Corporate Trust policies and preferred practic

To be successful in this role, we’re seeking the following:

• Excellent opportunities for training, growth and professional development
• Previous experience in Financial Services would be a strong asset
• Fluent spoken and written English language skills
• Experience in written client communication
• Flexibility and ability to multi-task
• Mathematical aptitude and problem-solving skills
• Detail oriented, strong organizational skills, and high degree of accuracy

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

, Disability: IN – 100% score, 2023-2024 * “Most Just Companies”, Just Capital and CNBC, 2024

• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Expected salary

Location

Wrocław, dolnośląskie

Job date

Fri, 30 Aug 2024 01:28:40 GMT

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