Assistant Manager – Housekeeping

Description:

Assistant Manager – Housekeeping at Hyatt Regency Birmingham – You’re welcome here. Join Hyatt.

We are evolving the future of the hospitality industry

Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.

We’re opening doors for all

No matter what career stage you’re in, you’ll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That’s because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.

“Care Connects Us” is our guiding principle

It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It’s our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.

We need your curiosity. We need your innovative spirit. And we need your authentic self.

There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job – it’s a career for people who care. People like you. People like us.

What you can expect

Hyatt offers a great range of benefits, including:

1. Competitive salary and benefits package

2. Generous accommodation and dining discounts at Hyatt properties worldwide

3. Complimentary meals on duty

4. Holiday: 28 days including bank holidays (increasing to up to 33 days)

5. Extensive learning and development opportunities, both internally and through external courses

6. Employee assistance program to support your well-being

7. A supportive working environment where your efforts are recognised and rewarded

8. A commitment to DE&I with opportunities for you to be part of one of our 4 UK DE&I Chapters

9. The opportunity to be part of a diverse and inclusive team that values passion, creativity, and collaboration

Terms & Conditions apply

Discover a career you didn’t know existed.

As Assistant Manager – Housekeeping , you will help lead our Housekeeping team. Being part of Hyatt means always having space to be you. You will assist the Housekeeping Manager in the smooth and efficient operation of the Housekeeping, Laundry and Linen Department ensuring maximum guest satisfaction and adhering to the standard required by the hotel.

Some of your duties will include; managing the rooms process of “In house VIPs” and arriving “VIPs” along with Front Office and ensuring your team of Attendants work in a systematic manner which leads to excellent levels of service within your remit. Working closely with Team Leaders and the Manager you will consistently strive for the best guest feedback and will monitor performance, correcting any action that does not fit within our standards. You will also assist Engineering with room maintenance and network with all suppliers for rooms stock, getting the best possible level of service for our hotel.

Qualifications:

About you:

To be successful in your application, you will have a proven track record in assisting to manage a successful Housekeeping operation of a similar standard and size in Hotels. You will have a deep understanding of the Housekeeping Operation and will be able to make suggestions for improvement to our existing operation. With a keen eye for detail and the highest standards of cleanliness, you will be able to motivate others to perform to the best of their ability and will see the importance of developing individuals to succeed.

With knowledge of opera and Microsoft packages, you will be well presented and have an excellent level of both verbal and written English.

Hyatt Regency Birmingham is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

Primary Location: GB-ENG-Birmingham

Organization: Hyatt Regency Birmingham

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: BIR001018

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.