Assistant Director of Engineering – Casa Brera in Milan, Italy

Additional Information

Job Number 24200097

Job Category Engineering & Facilities

Location Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy, 20121VIEW ON MAP (https://www.google.com/maps?q=Casa%20Brera%2C%20Piazzetta%20M%20Bossi%20No%202%2C%20Milan%2C%20Milan%2C%20Italy%2C%2020121)

Schedule Full Time

Located Remotely? N

Position Type Management

Casa Brera is currently recruiting an Assistant of Director of Engineering to join the exceptional team made of modern and authentic hospitality professionals of this newly opened luxury lifestyle hotel.

Reporting to the Director of Engineering, the Assistant Director of Engineering is mainly responsible for:

• Assisting the department head in managing preventative maintenance and energy conservation.

• Assigning, tracking, and following up on status of work assigned to staff and contractors.

• Managing the schedule and the operational priorities of the engineering department.

• Ensuring engineering policies and procedures are in place and are consistently followed.

• Increasing guest and employee satisfaction through effective communications and training.

We are looking for a bright maintenance specialist who wants to step up into a management position and build a career in engineering within the hospitality industry. If you love all things related to engineering and managing a team in a friendly and dinamic environment, this is your opportunity to shine!

About us

Part of the Luxury Group of Marriott International, Casa Brera is an unexpected gateway in the heart of Brera.

Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international sophistication, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance.

A Culinary hub, here flavors and sounds from different places seamlessly interlace. Odachi, showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at Scena by Michelin star Chef Andrea Berton. The Living is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night, the rooftop’s sky bar transforms into an unmissable destination, with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city.

Join Casa Brera, the new place to be in Milan, where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.

The impact you’ll make

We believe that the Engineering department is vital for our guests’ satisfaction and much more. You will go beyond the traditional idea of maintenance, and you will embrace the innovation and the new systems that the Engineering department is implementing, this is Engineering 2.0. You love repairing air-conditioning, heating systems and making sure every guest and associate can enjoy a hot shower. But you do it taking advantage of innovative systems and software and you enjoy communicating with all the other departments regarding your achievements and challenges. Ensuring that the Engineering team is always on top of things, motivated and knowledgeable is your daily routine. With you our property will never let our guests and associates down.

CORE WORK ACTIVIITES

Supporting management of Property Operations

• Supervises distribution of repair work orders.

• Ensures property policies are administered fairly and consistently.

• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

• Establishes and maintains open, collaborative relationships with employees.

• Monitors timeliness and quality of completion of repair work orders.

• Supervises Engineering and related areas in absence of the Director of Engineering.

• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.

• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.

• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

• Selects and order or purchase new equipment, supplies, and furnishings.

• Supervises the day to day operations of Engineering and related departments.

Maintaining Property Standards

• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.

• Maintains accurate logs and records as required in the company systems (GXP, Trascendent, MESH))

• Operates generators and fire pumps as necessary.

• Provides emergency response services 24/7 in collaboration with specific suppliers.

• Repairs equipment (e.g., refrigeration, laundry) as necessary.

• Ensures all employees have the proper supplies, equipment and uniforms.

Ensuring Exceptional Customer Service

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Sets a positive example for guest relations.

Conducting Human Resources Activities

• Helps train employees in safety procedures.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Communicates performance expectations in accordance with job descriptions for each position.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Uses all available on the job training tools for employees.

• Solicits employee feedback.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

What are we looking for

• Experience in a supervisor/entry-level management role in maintenance and repairs ideally within the hospitality or retail industries.

• Able to use efficiently and effectively software and Microsoft Office Package.

• Working knowledge of Italian and English language

• Able to work in a structured and international company

• Team player and focused on delivering exceptional customer service

MANAGEMENT COMPETENCIES

Leadership

• Adaptability – Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.

• Communication – Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..

• Problem Solving and Decision Making – Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.

• Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams – Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

• Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

• Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships – Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

• Customer Relationships – Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.

• Global Mindset – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability – Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

• Talent Management – Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning – Seeks and makes the most of learning opportunities to improve performance of self and/or others.

• Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.

• Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

• Equipment Maintenance – Knowledge of routine and preventative maintenance of mechanical systems including timely management of the preventative maintenance process to protect an owner’s assets.

• Equipment Selection — Determining the kind of tools and equipment needed to do a job.

• Troubleshooting — Determining causes of mechanical or technological operating errors and deciding what to do about it.

• Repairing — Repairing machines or systems using the needed tools.

• Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

• Purchasing and Materials Management – Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.

• Building and Construction – Project Management experience and knowledge of materials, methods, and the tools involved in the construction or repair of buildings or other structures such as walkways, parking structures, and guest facilities.

• Tools and Equipment – The ability to properly and safely operate, maintain, clean, and store various types of hand/power tools, machines, and motor equipment.

• Technical Instructions/Blueprints – The ability to read and understand technical instructions, schematics, and blueprints (e.g., electrical schematics, building blueprints).

• Building and Safety Codes – Knowledge of local and Federal building and safety codes.

• Room Preventative Maintenance – Knowledge of the General Cleaning and Preventative Maintenance tasks and procedures for the property.

• Maintenance and Repair – Skill and knowledge in Maintenance and Repair including carpentry, internal surfacing, building repair, electronics, painting, and plumbing.

• Emergency Systems – Knowledge of fire prevention, air quality, and emergency power systems. This includes the ability to operate, maintain, and inspect the property’s fire prevention equipment (e.g., sprinkler system, fire alarm), air quality equipment (e.g., carbon monoxide detectors), and emergency power system.

• Hazardous Materials and Chemicals – The ability to handle and store hazardous materials and chemicals. This includes knowledge of the safety precautions required for each chemical.

• HVAC/Refrigeration – Knowledge of heating, ventilation, and air conditioning, equipment, including boilers, chillers, air handling units/controls, and refrigeration equipment. This includes the ability to inspect, repair, and maintain equipment, charge refrigeration systems, replace air filters, and clean coils.

• Indoor Air Quality Management – Knowledge of policies and procedures to ensure an effective indoor air quality process including the ability to recognize and eliminate biological contaminant sources and chemical contaminants.

• Pneumatic/Electronic Systems and Controls – Knowledge of pneumatic/electronic systems and controls in order to operate and maintain pneumatic/electronic systems and controls, as well as compressors.

• Cleaning Procedures – Knowledge of policies and procedures for cleaning and maintaining the various areas of the property (restrooms, public areas, guest rooms, kitchens, etc.). This includes the ability to clean sidewalks, walls, ceilings, vents, doors, furniture, displays, artwork, counters, partitions, toilets, sinks, light fixtures, glass, mirrors, and drains.

• Trash Handling and Removal – Knowledge of proper handling of recyclable and hazardous materials (e.g., syringes, needles, blood stains), including removing trash and recycling appropriate trash items.

• Energy – Knowledge of energy management and efficient operation of the building and associated systems including retro and continuous commissioning and demand side management. This also includes minimizing the carbon footprint and complying with applicable environmental codes.

• Safety and Personal Protective Equipment – Knowledge of the lock out tag out process and the personal protective equipment (PPE) safety process required (e.g., ear plugs, gloves, respirators, safety glasses) for a given work activity, and correct ways to use the lock out tag out and PPE equipment.

• Technolog y- Ability to adapt to and utilize standard computer systems and tools that support ongoing operations such as (PMnet, ADaMs, Entec, PM works).

• Financial Management – Knowledge of capital budget preparation and the ability to manage function within budget.

• Contract Negotiating – Knowledge and ability to prepare contract documents to formalize business process.

• Water Facility Maintenance and Safety – Knowledge and ability to treat and maintain water for use in primary outlets (e.g., rooms, restaurants, recreation, sewage).

• Basic Competencies – Fundamental competencies required for accomplishing basic work activities.

• Basic Computer Skills – Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

• Mathematical Reasoning – Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

• Oral Comprehension – Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.

• Reading Comprehension – Demonstrates understanding of written sentences and paragraphs in work-related documents.

• Writing – Communicates effectively in writing as appropriate for the needs of the audience.

Join a newly opened lifestyle luxury hotel

Working in a newly opened luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding one!

Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.