Assistant Accommodation Manager

Location:

Southwark (SE1) – South East London, London, United Kingdom

Salary:

Competitive

Type:

Contract

Start Date:

As Soon As Possible

Contract Period:

To Be Confirmed

Main Industry:

Search Information Technology Jobs

Other Industries & Skills:

Management & Executive

Advertiser:

Sanctuary Group

Job ID:

131046949

Posted On:

04 September 2024

 

Assistant Accommodation Manager

Manna Ash House – London, SE1

£25,833 – £27,192

35 hours per week

Temporary 12 month contract

 

We’re looking for an Assistant Accommodation Manager
to join our team in London,
You’ll ensure exceptional customer service is consistently delivered and will assist staff with any escalations that may arise, whilst also maintaining a Health and Safety compliant environment. You’ll work in a challenging, fun, and rewarding environment which will offer the opportunity for training and further development.

The role of Assistant Accommodation Manager will include:

-Providing customer service at reception, welcoming customers, and providing a good first impression
-Reporting maintenance issues and liaising with relevant individuals to ensure repairs are completed and residents informed
-Collecting rent from customers and monitoring the debtor list
-Ensuring compliance checks are completed in line with legislation and policy
-Supervising a team of General Assistants, providing guidance, support and promoting the development of staff
-Developing and maintaining excellent relationships with internal and external customers
 

Skills and experiences:

-Experience in a similar role in a customer service background is essential
-Excellent communication and customer service skills
-The ability to lead, motivate and mentor staff, providing clear guidance when needed
-Proven experience completing administrative tasks with the ability to problem solve
-Previous experience using Microsoft Office applications including Word, Excel, and Outlook
 

Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:

-25 days leave rising to a maximum of 30 days (plus public holidays)
-A pension scheme with employer contributions from Sanctuary
-Life Assurance
-Employee Advice Service including counselling
-Cycle to Work Scheme
-Voluntary health plans
-Employee discounts
-Wellbeing support and tools
-Employee recognition scheme
 

Job Reference:

Closing Date: 27 September 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at

#LifeatSanctuary
on Twitter

 

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