ASB Coordinator Apprentice LBHF618823

Shared Services Partnership

Location:
Hammersmith and Fulham (W6) – West London, London, United Kingdom
Salary:
Competitive
Type:
Permanent
Main Industry:
Search Finance, Banking & Insurance Jobs
Advertiser:
Shared Services Partnership
Job ID:
131180227
Posted On: 
01 October 2024

Job Details:

Salary range: £24,684 per annum
Work location: 145 King Street, Hammersmith, London W6 9XY
Hours per week: 36.00
Contract type: Temporary up to 24 months
Closing date: 13 October 2024

Interview date: 16 and 18 October 2024
Contact details for Informal discussion: Miguel Javelot, ASB Unit Manager on # the role

Hammersmith and Fulham Council are committed to investing in their residents and we are currently creating a wide range of high-quality Apprenticeships that combine working in a great job, comprehensive training and development opportunities and a competitive salary.

Our ASB Coordinator Apprenticeship will consist of a 2-year long opportunity to build on your organisational, investigative and communication skills and apply your ‘can-do’ attitude whilst working towards an Anti-Social Behaviour and Community Safety Level 4 qualification.

The Job:
•    Provide administrative/project support to the Anti-Social Behaviour Unit (ASBU), to help ensure provision of an effective service to external and internal customers, including assisting with daily enquiries and the efficient processing of new case referrals.
•    Assist in producing reports to be presented to senior management and stakeholders. 
•    Lead on the compilation and recording of customer feedback following case closure.
•    Build on your existing communication skills, gain invaluable experience, and build your self-confidence through your day-to-day workplace activities.

Within your role you will:
•    Complete an 24-month Anti-social Behaviour and Community Safety Level 4 qualification funded by the Council. This will involve completing tasks and studies in the workplace, or as per course requirements.
•    Join a personal and professional development programme that will involve a series of varied development activities and events throughout your time with the Council.

We appreciate and value our employees and recognise the importance of a motivated and supported workforce. In addition to the competitive salary and excellent annual leave package the organisation offers a wide range of benefits such as; beneficial pension scheme, tax efficient childcare vouchers and cycle schemes, discounts at Vodaphone and local discounts from restaurants and shops.  

After you have successfully completed your Apprenticeship, you will have gained valuable workplace experience and attained a professional qualification which will improve your chances of finding work either within the Council or with another employer or help you move on to a higher level apprenticeship elsewhere.  

for this Apprenticeship, you must:
•    Be a Hammersmith & Fulham resident or care leaver aged 16+ who has lived in the UK.
•    Have lived in the UK for the past 3 years (as part of the funding requirement). 
•    Not currently be qualified in ASB and Community Safety Level 4 or above.
•    Currently not undertaking any other formal form of study (e.g., college or university course).

Please ensure that you fully answer the mandatory questions at the end of the application form as this is what the recruiting managers will be using to shortlist your application. You should use your previous experiences at school, college, work or in your personal life to give detailed and relevant examples when asked. Uploading a CV or a personal statement is optional, but these will not be considered when assessing your application.

For more information about apprenticeships at Hammersmith & Fulham Council Apply # here for the
Role Profile.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community – it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please Apply at resourcing-peopleandtalentlbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
 
Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
 
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.

To apply for this job please visit uk.tiptopjob.com.

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