Application Support Consultant HCC617236

Location:

Winchester (SO21) – Hampshire, South East, United Kingdom

Salary:

Competitive

Type:

Part-Time

Start Date: 

As Soon As Possible

Main Industry:

Search Information Technology Jobs

Advertiser:

Shared Services Partnership

Job ID:

130680998

Posted On: 

19 June 2024

Job Details:

Salary Range: £38,092 – £42,389 per annum

Work Location: 
Elizabeth II Court, Winchester (Hybrid Working)

Hours per week: 37 (Part time hours will be considered)

Contract Type: Permanent

Closing Date: 24 June 2024

We have a fantastic opportunity for a highly motivated individual to join our Application Support Team managing our children’s Social Care system called Mosaic. This is a unique and fantastic opportunity to contribute to the Mosaic system, whilst passing on your in-depth knowledge to your Application support colleagues. Your specialist skill set will enable you to develop and support the application.

Joining the Application Support Team, you will be helping to support a wide range of complex applications used across Hampshire County Council, with a focus on Social Care system. We are currently undertaking a major systems migration to new cloud hosted Social Care applications.

The successful candidate will be positive and enthusiastic with a flexible attitude and excellent interpersonal skills. You will be working in a dynamic environment supporting business critical applications. You will have a background of working in IT, supporting and configuring business applications, any knowledge of Local Authority business processes is an advantage.

You will have effective problem solving skills to manage and resolve complex support incidents. You will be willing to take the initiative and responsibility for leading work streams. You will be responsible for planning your own and others’ workloads and prioritising tasks. You will co-ordinate system upgrades, ensuring our applications are compliant and secure. You will have experience of functional, system and acceptance testing and working with users to develop and understand business requirements. 

What We Can Offer You:

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. We can offer great flexible working options for this role as we’ve invested heavily in various technologies to support ongoing remote working options. This role can be partly carried out remotely but some office-based working will be required to support business needs.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and
benefits package.

Additional Information:

Application Support Consultant
Job Description and Person Specification

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

James Reading, IT Application Operations & Support Manager via # County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
 

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. 
 

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

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