Air Logistics Operational Care Specialist in Milan, Italy

Are you passionate about logistics and looking for an exciting opportunity to grow your career? We are seeking a dynamic and detail-oriented Air Logistics Operational Care Specialist to join our vibrant Milan office.

Your Role

The Air Logistics Operational Care Specialist works within the Air Logistics Function. Join our Air Logistics team at Kuehne+Nagel, a key player in providing air shipping and forwarding solutions. You’ll partner with clients across various industries (Pharma, Aerospace, Perishables, Automotive, etc.) and offer tailored, end-to-end services like Time-Defined Products, Sea-Air, Charter Services, and more.

Your Responsibilities

Operational Care Center

• Support the operational excellence of the operational care center through high-quality shipment and process management

• Execute with the highest level of quality export/import services, dialoguing with suppliers, handling agents, carrier

Process Improvement

• Help to optimize proceedings to ensure development of Air Logistics operational key performance indicators

• Cooperation with other internal stakeholders

• Ensure close cooperation with customer care location, systems and process, revenue are, warehouse

• National managers for optimized operations and gain specialized customer specific knowledge

• Be part of dangerous goods support with certified knowledge as per IATA/ICAO regulations within the operational care center

Your Skills and Experiences

• Fluent Italian and Intermediate English

• Dangerous Good Certification is advantageous

• Previous experience in the logistics sector for similar roles

Good Reasons to Join

Since its foundation in 1890, Kuehne+Nagel has been committed to deliver its services with the highest standards to customers and communities, creating a tradition of excellence.
Today, we are the #1 player in Logistics worldwide, with 1.400 location and 78.000 employees in 100+ countries. The Italian branch has 50+ years of activities and counts 40 locations with 3.000 team members partnering with more than 3000 clients.
As a global organization, Sea, Air, Road and Contract Logistics are the four pillars of our business. As all Business Units strive to innovate while keeping a sustainable business outlook, we seek for drive and ownership in all our candidates. Passion and willingness to be part of a multicultural and dynamic team are a must to us!
We care about our people as much as we do for our customers: we inspire our colleagues to act according to their uniqueness, empower them to own their career path, delivering the best balance between performance and individual wellbeing. Your contribution will always matter.

What we offer:
We strive to provide you and your loved ones with a first-class benefits experience, focused on supporting your physical, financial, and emotional wellbeing. Our benefits are centered around you and your family, our offer is constantly improving:
– Accidental coverage (at and outside work)
– Extra Medical insurance
– Full access to Fitprime for you and your friends: access to +3000 Gyms, pools and sport centers + Online workout (e.g. yoga, mindfulness, cardio) + nutritionist
– Speexx, your digital coaching platform for language training – For you and someone of your choice
– 5 extra days of paternity leave
– Remote working enhancement for new parents
– 1 day off for volunteering activities
– Free Tax return support (730)
– Free social welfare consulting (e.g. INPS, disability, pension)
– 1000+ discount on products and services
– Special discount on travels with Interline Turismo

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am – 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.