Administrator / Customer Service

Location:

Nottingham (NG3) – Nottinghamshire, East Midlands, United Kingdom

Salary:

Up to £25000 per annum

Type:

Permanent

Main Industry:

Search Customer Service & Call Centre Jobs

Other Industries & Skills: 

Administrative Support Customer services

Advertiser:

Bluetown

Job ID:

132691220

Posted On: 

10 February 2026

Job Title: Administrator / Customer Service

Location: Remote

Salary: Circa GBP25,000 per annum, depending on experience + Gym Membership

Job Type: Permanent, Part Time to start, moving to Full Time

Work Pattern: 2 days initially, with some flexibility to provide cover, with the plan to move to full time in the future

Bluetownonline provides Software and advertising services to the UK’s top companies.

Internally, we’ve just launched a new software, which has opened a door of opportunity for a budding client services executive to join our team.

The role will be busy and varied and the successful candidate must ideally have a year’s experience working in an administrative role, or a recent graduate looking to join a fun and vibrant team. It’s essential that you’re proactive and positive. We’d also love to hear from candidates proficient in using multiple systems including CRM’s, outlook and excel and are confident maintaining and updating records on a daily basis.

Main Duties:

* Setting up client accounts. A keen eye for detail and design is required as we customise accounts to each individual clients branding
* Assist in managing the on-boarding process and ensure seamless integration for clients
* Proofing and posting job adverts, a creative writer perhaps? You’ll be responsible for uploading job adverts
* Speaking to clients over the phone. You should possess genuine and authentic communication skills
* Develop your knowledge of the products and services and respond to any enquiries received, in a manner that best suits the client’s needs
* Credit control duties which include prompting reminders on invoices and liaising with external accounts payable teams

About you:

* Prior experience working within a customer facing role or administration, ideally within B2B environment
* Possess an excellent and professional telephone manner
* Highly organised with a keen eye for detail
* Excellent IT skills (including MS Office) – Our product is digital so you will need to be comfortable using a number of systems
* Be confident working under pressure and to SLA’s
* An interest in, or some experience of, Digital Marketing and SAAS may be beneficial
* Conscientious when dealing with all stakeholders of the business
* A passion for learning

Perks:

* Perkbox (cheap Cinema tickets, Coffee, Rental Movies, Gym memberships, etc etc!)
* Remuneration of circa GBP25,000 per annum (dependent on experience)
* Gym membership included
* Holidays away in the sun!

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience in Client Support, Client Services, Administrator, Sales Coordinator, Customer Service, Client Services Team Member, Marketing Assistant will be considered for this role.

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