Administrator

Location:

Staffordshire, West Midlands, United Kingdom

Salary:

£24570 per annum

Type:

Permanent

Main Industry:

Search Secretarial, Office & Administration Jobs

Advertiser:

Priority Recruitment Services

Job ID:

132762565

Posted On:

11 March 2026

Enforcement Team Administrator

Location: Staffordshire (Hybrid)
Salary: £24,570
Hours: Monday – Friday shifts 8am-4.30pm or 8.30am-5pm

We are seeking a highly organised and proactive Enforcement Team Administrator to join the Enforcement department of an established organisation operating within the financial services sector.

This role offers the opportunity to work within a fast-paced operational team, providing vital administrative and coordination support to Enforcement Agents and senior leadership. The successful candidate will play a key role in ensuring the smooth day-to-day running of the Enforcement team by allocating workloads, maintaining accurate records, and liaising with internal departments, clients, and field-based agents.

Our client provides services to public sector organisations across the UK and is committed to maintaining high standards of compliance, professionalism, and customer service. They offer a supportive and structured working environment with clear expectations and opportunities for development.

Benefits as an Enforcement Team Administrator:

– £24,570 annual salary
– 25 days annual leave plus bank holidays
– Mandatory office shutdown between Christmas and New Year
– Company pension scheme
– Company sick pay scheme
– Eye care vouchers
– Workplace mental health initiatives
– Regular company social events
– Free secure onsite parking

Key responsibilities as an Enforcement Team Administrator:

– Allocating and reviewing caseloads for Enforcement Agents
– Providing daily administrative support to the Enforcement Team Manager and Head of Enforcement
– Completing daily, weekly, and monthly planning activities
– Monitoring Enforcement Agent activity and cleansing records where required
– Liaising with Enforcement Agents and clients on a daily basis
– Managing incoming calls and emails and updating case management systems
– Tracking and monitoring Enforcement Agent vehicles
– Reviewing and maintaining Enforcement Agent certification records
– Supporting Enforcement Agent banking processes alongside the Accounts and Finance teams
– Assisting with Enforcement Agent recruitment processes
– Creating and maintaining spreadsheets and internal documentation
– Working collaboratively with other departments across the business

Requirements as an Enforcement Team Administrator:

– Previous experience within an administrative role
– Experience working within the enforcement or debt collection industry is desirable
– Strong organisational skills with the ability to manage multiple tasks and deadlines
– High attention to detail and accuracy when handling data and documentation
– Confident using Microsoft Office applications, particularly Excel
– Ability to work independently as well as collaboratively within a team
– Self-motivated, adaptable, and able to manage a varied workload in a fast-paced environment

Successful candidates will be required to complete relevant background checks prior to employment.

Apply today to discuss the role in more detail!

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