Admin Assistant/Receptionist

Job title:

Admin Assistant/Receptionist

Company:

Thermo Fisher Scientific

Job description

Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob DescriptionPPD, now Thermo Fisher’s clinical research business, is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.Accelerated Enrollment Solutions (AES) is a business unit of PPD that helps biopharmaceutical companies overcome patient recruitment and research site challenges by optimizing each step in the patient journey to deliver greater speed, certainty, and control to clinical trial delivery.We are currently looking to recruit an Admin Assistant/Receptionist to complement the collaborative team at our site in Katowice, Poland.Working Monday-Friday, 40 hours a week, you will provide administrative support to the clinical team and play an integral role in the front and back office duties for the site. You will also be a key member impacting the development and research for therapeutics for patients.

• Coordinates and completes administrative functions on assigned trials.
• Welcomes and assist all visitors upon arrival at the site. Notifies appropriate staff of the visitor’s arrival.
• Prepares and ensures all relevant patient files are ready ahead of the visit as per protocol and local regulations.
• Completes data entry and visit completion information.
• Assists with the collection of patient SDV from treating medical professional.
• Schedules patients for different types of visits, external appointments, transport etc.
• Conducts reminder telephone calls to patients to confirm visits.
• Collects, tracks and files patient notes, lab results and questionnaires to facilitate prompt reviewing and able to provide results to patient if required.
• Maintains a presentable, safe and clean reception area to enhance the patient and visitor experience.
• Assists with photocopying, faxing, scanning source documents, postal activities, archiving and patient refreshments.
• Assists with the reimbursement of patient study expenses and payments.
• Maintains strict confidentiality of patients, employees, customers and company information at all times and adheres to HIPAA Guidelines

Qualifications:
Education and Experience:

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• Technical positions may require a certificate
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1 year).

Knowledge, Skills and Abilities:

• Basic understanding of Good Clinical Practices (GCP), with ability to learn and maintain a good working knowledge of FDA regulations and company/client SOPs and SOPs
• Good organizational skills and flexibility to manage workload and meet changing timelines, handling multiple tasks efficiently and effectively
• Good attention to detail to ensure accuracy and efficiency in data entry
• Good interpersonal/customer service skills, positive attitude and good verbal and written communication
• Capable of working in a team or independently
• Good English language and grammar skills written and verbal
• Good computer skills, including proficiency in MS Office (Word, Excel, and PowerPoint) and capable of learning new clinical trial database systems
• Ability to work well in a collaborative team environmen

Expected salary

Location

Katowice, śląskie

Job date

Thu, 11 Jul 2024 22:56:18 GMT

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