Account & Relationship Manager (all genders)

Job title:

Account & Relationship Manager (all genders)

Company:

Wolters Kluwer

Job description

About Wolters KluwerBuild a better tomorrow, today!For 180 years, Wolters Kluwer has been innovating the way professionals and businesses work. ­­ Employees are at the cornerstone of bringing our vision to life.We are a technology-led global software and services company. Our success has been built upon smart thinking and listening to each other. Our pursuit of excellence coupled with the pride we take in our work, enables our customers to solve their most critical problems.At Wolters Kluwer we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless opportunities.Join us and build a brighter future!We hire for our Legal Software line of business!Join us in the fast-moving world of legal tech, delivering state-of-the-art solutions to top-tier global companies. Work with your international client portfolio to help understand how they can best deliver value to their organization using modern legal tech platform solutions. Support us in developing an active and engaged client community. Responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of international customer accounts. Responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. Maintains post-sales contact with large or strategic clients in order to facilitate a positive and productive long-term relationship. Communicates with customers with regards to any account problems and discusses customer concerns and suggestions. Focuses efforts on product feedback, enhancement, upgrades, and development. Reports suggestions to and develops solutions with sales, order processing, and customer support team.Main TasksDevelop and maintain a sales pipeline of opportunities to achieve sales objectives via prospecting and account managementDevelop sales strategy for assigned accounts and successfully manage deals through the entire sales cycleCommunicate with international customers with regards to any account problems and discuss customer concerns and suggestionsNegotiate service/product terms with customers in line with guidelinesReport suggestions to and develop solutions with sales, order processing, and customer support teamMay handle add-on sales for clientsTravel to and attend conferences, events and customer meetings as requiredCreate, without support, and consistently high-quality proposals which always mirror the right value propositionDelivery of presentations solutions to a broad audience, clearly submitting ideas, concepts, and solutions to the customer. Proof the value of the solution, by showing how our software helps the prospect in solving their challenges.Effective Planning and Organizing of own workCompetenciesStrong qualification skills, able to quickly identify relevant business challenges and effectively position relevant solutionsStrong organizer of own workAble to speak with different levels of the company (from Company Secretary, General Counsel, Legal Counsel to CEO/CFO)Empathic, open to listening what people are tellingSolid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry

Excellent communication (both written & oral) and presentation skills. German as native language and good knowledge of the English language, both written and spokenAbility to manage own territory/account and monitor resources accordinglyRequirements3+ years working in Account Management or Sales or other equivalent experience (ideally in sales of services or software solutions)Knowledge of the legal sector is a real plusBachelor’s Degree or equivalent relevant experienceServing clients from our Hürth officeNative German SpeakingExcellent knowledge of the English language, both written and spokenPersonality:Empathetic – deeply understand the goals, drivers, and needs of clientsService-orientedStrategicExcellent listening and consultative skillsProactive and Self-DrivenExcellent communicatorCapacity to handle high level relationshipsOrganizedWhat we offerYou will be part of a thriving and growing businessYou will be able to work with best-in-class software solutions, actively driving forward the digital transformation of our clients.The ability to be part of a close-knit, international, supportive team, working in a fun environment, who are passionate about Technology and Innovation.You will join a global company that attaches great importance to your well-being with global flex policies, well-being programs, and dedicated learning programs.Hybrid work that allows you to work from home and the officeWolters Kluwer is also an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employeesOur benefits3 days mobile working (home office) and flexible working hours30 days of vacation and time off on Shrove Monday, Christmas Eve and New Year’s EveSummer party with Family & Friends, Christmas party and regular after-work eventsVolunteer Day: one day off a year for your volunteer workCompany pension planBudget for your IT equipment in the home office (300 euros)Many health offersE-learning via LinkedIn and other training and development opportunitiesA modern office in Hürth near Cologne – with a roof terrace, ergonomic workstations, e-charging stations and fresh fruit, water, tea and coffee (for a virtual tour, go here: Wolters Kluwer Deutschland GmbH Hürth (lto.de))And, of course, structured onboarding with a mentoring program and Welcome DayBecome part of Wolters Kluwer!
You can realize your ideas, learn, develop and grow. We have a lot to offer and stand for an open corporate culture. Join us and shape the future together with us.Apply now by simply clicking on the button above.
We welcome all people – regardless of gender, nationality, ethnic and social background, disability, religion, age, sexual orientation and identity.We are looking forward to meeting you!Your contact personJulia Giese
Senior Recruiter
Tel.: +49 170 9282665

Expected salary

Location

Amsterdam, Noord-Holland

Job date

Fri, 17 May 2024 01:07:50 GMT

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