Account Manager with Turkish

Job title:

Account Manager with Turkish

Company:

London Stock Exchange Group

Job description

The LSEG Customer Connect (LCC) team is rapidly growing its footprint in Gdynia with a new Sales and Account Management hub tailor-made to maintain deep customer relationships to drive account revenue retention and growth.We are looking for a new Account Manager to join our team with multifaceted strengths to handle a defined book of business of clients in EMEA – spanning across various customer segments.Key AccountabilitiesStrategically develop client relationships for a portfolio of 150+ customersRetain clients and grow revenue across your book of businessKeep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all timesGovern effective collaboration with Customer Success Managers, Proposition Sales Specialists, and other internal partners to reach sales goalsConnect client use cases to our solution offering and be your clients go-to personDrive product migrations and projects seeking service improvementLog your efforts and results to ensure accurate sales & cancel forecastingWhat do you need to bring?Fluency in English and Turkish to support clientsLive in or be willing to move to the Tricity area – our office is in Gdynia and our hybrid model is a 3-day office weekRelevant work experience or a strong sense for account management, sales, marketing, or similar, relationship-based roles in a customer supporting environment.Good understanding of or strong curiosity about the financial services industryAmbition & passion for ‘the new’A good appetite for successTechnical competence, self-starter demeanourOutstanding communication skills, both verbal and writtenOutgoing personality and thriving in a dynamic, vibrant environmentAbility to spot customer trends and strategiesSense of accountability & timely reaction and the ability to prioritize tasks to maximise your impactWillingness to go through a dynamic learning path over quite a few monthsTeam-spirit and friendly demeanourOur guidelines suggest prior work experience, while we look forward to applications from candidates who display a growth mindset and have a fair set of skills connected to the position.What will you do in your first few months?Organically grow in a bold, fast-paced environmentEmbrace your in-office and online onboarding journeyRaise your questions, concerns and needs to own your journey to successMeet and bond with your Sales and Account Management team in Gdynia and beyond (several hundred potential new colleagues)Work with the Sales and Account Management team, mentors and your leader towards building your professional AM personaBuild your internal network and learn to navigate it to get things doneDevelop a general, solid understanding of our Financial & Risk solutions offering and articulate it relevantly towards clients, speaking ‘their language’Familiarize yourself with our internal toolsLearn how to position add-ons, products & solutions to generate strong interest in our offeringBuild relations by organising plenty of virtual client meetingsContact all of your customer base and learn to skilfully navigate through difficult and easy client conversationsBuild strategies to retain your customers and to meet their needsLearn how to be in control of a conversationStart building your sales pipelineDevelop your personal brand, be a well-versed representative of our company to the outsideYOUR PACKAGE WHEN JOINING GDYNIA TEAMBonus: Quarterly or annual bonus plan assigned to every positionWellbeing: monthly wellness and work-from-home allowance, and employee assistance programHealthcare: private medical care with Medicover, premium package fully covered by employer and life insurance with GeneraliFuture: corporate pension plan supported by Fidelity International offering additional 5% of base salary to invest in selected funds, and LSEG Employee Share Purchase plan availableReward and Recognition: additional awards and vouchers available for extra achievementsReferral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleagueDevelopment: E-learning platforms access with a range of training and certified coursesLSEG Products: availability to access to real-time economic data through our flagship Workspace platformDiversity: Inclusive culture built by colleagues from over 40 countries representing various age, gender, race, and beliefsCharity: 2 additional days off for voluntary jobsOffice: brand new, sustainable office with cafeteria and chillout space. Location 3T Office, Gdynia is less than 200m to PKM station and a walking distance to SKM station. Underground car park with 122 spaces for LSEG employeesActivities: sport teams and social events to join e.g. weekly yoga classes in the officeCompany events: Annual Summer and Winter Parties for colleagues and Family Day for employees with partners and childrenCurious of what’s life like at LSEG in Gdynia? Watch the video and learn more from our colleagues:LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Expected salary

Location

Gdynia, pomorskie

Job date

Fri, 08 Nov 2024 23:47:43 GMT

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