Account Manager – Pharma – Nursing homes- East Flanders

Job title:

Account Manager – Pharma – Nursing homes- East Flanders

Company:

Michael Page

Job description

Represent our client on the East Flanders territory by visiting nursing homes. Participate to their growth by being part their commercial team to sell their services and expertise.The successful Account Manager will have the following responsibilities:

• Client Relationship Management: Build, maintain, and strengthen relationships with clients by understanding their needs, preferences, and concerns, fostering trust, and advocating for their interests.

• Account Strategy & Growth: Map and segment client accounts to identify sustainable growth opportunities, create strategic plans for each client, and set business objectives accordingly, executing personalised action plans and tracking performance indicators.

• Customer Satisfaction: Ensure client satisfaction by promptly addressing requests and resolving issues, delivering exceptional service, and adding value to ensure a positive customer experience, while representing the company’s vision and values.

• Cross-functional Collaboration: Work closely with commercial, scientific, and support teams to meet client needs, ensure consistent customer journeys, act as the main contact for all account-related matters, and conduct regular performance evaluations with stakeholders.

• Contract Management & Retention: Negotiate new contracts and terms to secure long-term client engagement, revenue, and profitability, while generating new opportunities and fostering client loyalty for contract renewals.

Opportunity to work in the healthcare sector|Building strong professional relationships on the long termThe successful Account Manager will have the following profile:

• Strong experience in a similar role within the pharmaceutical, medical, or healthcare sector

• Excellent communication skills ; Dutch with a good knowledge of French

• A deep understanding of how businesses operate, from profitability to market trends

• Commercial skills and client relationship management

• Leadership and collaboration: Strong leadership qualities, with an emphasis on teamwork and fostering a collaborative environment.

For our client, the development of high-quality pharmaceutical care in institutions, particularly in residential care centers, is crucial and highly relevant from a social perspective. Patients and their caregivers need a partner with the expertise, capacity, and empathy to alleviate concerns about medication policies and care. Significant investments are made in supporting these activities, focusing on infrastructure, technology, and especially people, with an emphasis on physical presence and interaction with caregivers in these facilities. At the same time, continuous efforts are made to improve the necessary level of expertise. One of the key elements in fulfilling this social role is the ability to engage daily with decision-makers and their stakeholders in selecting partners, personalised medication providers, and corresponding care services.The successful Account Manager will have the following advantages:

• Diverse role with significant responsibilities, attractive salary, benefits (e.g., company car), and a pleasant work environment.

• Stable and healthy company offering strategic challenges that impact business development.

• Opportunities for personal and professional growth in a professional team that values solidarity, empathy, and expertise.

Expected salary

€30000 – 56000 per year

Location

Flandre-Orientale

Job date

Tue, 10 Sep 2024 22:47:32 GMT

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