Concept Resourcing
- Location:
- Kidderminster (DY11) – Worcestershire, West Midlands, United Kingdom
- Salary:
- £27000 – £32000 per annum + +Comission
- Type:
- Permanent
- Main Industry:
- Search Sales Jobs
- Other Industries & Skills:
- Account Management
- Advertiser:
- Concept Resourcing
- Job ID:
- 131017843
- Posted On:
- 28 August 2024
IT Account Manager – Existing Customers
Summary and Purpose of the Job:
As an IT Account Manager, you will work alongside experienced Account Managers and Product Specialists to ensure the retention and growth of our existing customer base. A significant part of your role will involve proactively reaching out to existing customers to encourage them to purchase end-user hardware through . Additionally, you will handle incoming inquiries, resolve customer queries, and provide advice on the best hardware and licensing applications, all while striving to achieve sales targets.
Key Responsibilities:
Your duties will include but are not limited to:
* Achieving monthly sales targets
* Proactively calling customers to identify additional product and service needs
* Developing and maintaining strong relationships with customers
* Responding to customer requests and generating accurate quotations
* Providing feedback and identifying sales opportunities for other specialist roles
* Maintaining accurate records of all customer interactions
* Contributing to sales initiatives related to new products and offers, with timely follow-up
* Preparing accurate sales order documentation
* Staying informed about technological developments to discuss potential benefits with customers
The Successful Candidate will Have:
* Proven success in a targeted sales environment
* Previous experience in an IT environment, an IT qualification, or a keen interest in technology
* Experience in a customer-facing role
* A commitment to delivering first-class customer service
* Strong organisational and administrative skills
What’s on offer?
Salary Range: GBP27,000 – GBP32,000, dependent upon experience, plus monthly commission
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