Account Manager – IT

Location:

Kidderminster (DY11) – Worcestershire, West Midlands, United Kingdom

Salary:

£27000 – £32000 per annum + +Comission

Type:

Permanent

Main Industry:

Search Sales Jobs

Other Industries & Skills: 

Account Management

Advertiser:

Concept Resourcing

Job ID:

131017843

Posted On: 

28 August 2024

IT Account Manager – Existing Customers

Summary and Purpose of the Job:

As an IT Account Manager, you will work alongside experienced Account Managers and Product Specialists to ensure the retention and growth of our existing customer base. A significant part of your role will involve proactively reaching out to existing customers to encourage them to purchase end-user hardware through . Additionally, you will handle incoming inquiries, resolve customer queries, and provide advice on the best hardware and licensing applications, all while striving to achieve sales targets.

Key Responsibilities:

Your duties will include but are not limited to:

* Achieving monthly sales targets
* Proactively calling customers to identify additional product and service needs
* Developing and maintaining strong relationships with customers
* Responding to customer requests and generating accurate quotations
* Providing feedback and identifying sales opportunities for other specialist roles
* Maintaining accurate records of all customer interactions
* Contributing to sales initiatives related to new products and offers, with timely follow-up
* Preparing accurate sales order documentation
* Staying informed about technological developments to discuss potential benefits with customers

The Successful Candidate will Have:

* Proven success in a targeted sales environment
* Previous experience in an IT environment, an IT qualification, or a keen interest in technology
* Experience in a customer-facing role
* A commitment to delivering first-class customer service
* Strong organisational and administrative skills

What’s on offer?

Salary Range: GBP27,000 – GBP32,000, dependent upon experience, plus monthly commission

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