Account Manager / Ingénieur commercial

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Please click here to apply through our internal career site Find Jobs – Elekta.

Want to join a team with a mission to improve and save lives?

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available – please contact us for more details!

Responsabilities

Commercial Objectives:

  • Identify business volume maps of area sales opportunities.
  • Build commercial action plans (to be validated by commercial management), then implementing actions to achieve the defined business volume objectives.
  • Qualify customer needs for the entire Elekta range and work with the appropriate support to best respond to customers in each of the segments.
  • Beyond the actions relating to the project (equipment), create and manage with relevant support, actions to develop recurring revenues (upgrades on the installed base) and service orders.
  • Lead on customer satisfaction, managing the response and coordinating actions with other parties – after-sales service, project managers etc.
  • Report figures during regular opportunity reviews, generate reliable External and Soft Radiotherapy forecasts.
  • Keep forecasts up to date in the CLM tool as well as contacts and competitor installed base.

Offers:

  • Technical Offer: Uses their knowledge to develop commercial offers, monitoring the implementation of technical files in conjunction with the Product Manager monitor progression in CLM to ensure all tasks completed in a reasonable timeframe.
  • Financial Offer: Takes full responsibility after consultation with relevant colleagues. Create/review quotes using
  • Oracle CPQ, respecting the price recommendations put forward by marketing and sales management.

Customer Visits:

  • Has expert knowledge of the installed base of their sector and the decision-making customers.
  • Regularly visit the installed base to ensure its maintenance and development, collecting feedback to continuously monitor needs/insights and improve customer satisfaction.
  • Visits competitor installed bases to be ensure sufficiently upstream of purchasing decisions – Documents each visit with a detailed report, sent by email to the sales and marketing department.

Marketing:

  • Participates in congresses and identifies opportunities in the sector.
  • Responsible for updating the customer/prospect listing for the geographical area under CLM.
  • Shares with the marketing department the expectations of customers regarding RT/SRS solutions.
  • Analyses as closely as possible the offers and the strategy of competitors on the market.

Additional Areas:

  • Schedules at least two weeks in advance to optimize travel patterns.
  • Proposes and implements improvements to current business processes.
  • Responsible for the maintenance of all tools made available to them by Elekta.
  • Incorporate and display Elekta values in all departmental functions and responsibilities.

Authorities

  • To propose pricing, configurations, and solutions for the Elekta Oncology portfolio and associated services and products to the customers.
  • To take decisions to secure sales within the company guidelines.

Relevant knowledges

  • A bachelor degree, clinical or business oriented OR equivalent knowledge acquired through business experience.
  • Skills and knowledge in Physics i.e., diploma physicist or dosimetry OR competences in information systems in the hospital world.
  • Solid knowledge and experience of the medical devices industry; MR imaging and -Radiotherapy experience with an understanding of radiosurgery, radiation oncology and clinical workflows preferred.
  • Proven sales and negotiation experience within capital medical equipment and/or medical devices industry. A driven sales attitude with a strong desire to win a complex sale requiring unique approaches and persistence.
  • Fluency in oral and written English is required and another language relevant to the Region is preferred.
  • Experience of working within a geographically dispersed sales environment.
  • IT competence including Microsoft suite, CRM (Salesforce), Qlik sense, Seismic and other tools.
  • Strong interpersonal skills with the ability to develop and leverage internal/external relationships.
  • Able to work both strategically and operationally, able to interact directly with multi-disciplinary professions at all levels of authority (including technologist, medical physicist, radiation oncologist, administrator, C-level)
  • Excellent communication skills, both written and verbal, a skilled speaker and confident company representative.
  • Able to work both autonomously and as part of a team when required, in order to execute complex or specialised projects and activities.
  • Results oriented, an analytical approach and solid project management skills.
  • Demonstrable business acumen and commercial mindset.
  • Persistent and enduring approach, prepared to make strong personal commitments.
  • Strong ethical standards, values, and good judgement.
  • Demonstrable knowledge and understanding of Elekta’s product portfolio and proficiency in assigned product specialties will be essential.

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