Account Manager ( Education ) – MIS

Job title:

Account Manager ( Education ) – MIS

Company:

Planet Recruitment

Job description

As MIS/VDM Account Manager, you will be at the forefront of maintaining and building relationships with our valued customers. Your primary responsibility will be to retain and renew MIS support contracts whilst also promoting our extensive range of products and services across the Transforming Learning Group. The role may also evolve into a new business role around a new service offering of Virtual Data Management.Our ideal candidate will have 2-3 years proven experience in account management or a similar role preferably within the education sector, have strong interpersonal and communication skills, with the ability to build and maintain relationships with stakeholders.You will be flexible and willing to travel nationwide to a minimum of six in person meetings a week as well as a minimum of 8 Teams calls meetings per week with targeted upsell opportunities.The successful candidate will be home based and will involve regular travel, including overnight stays.Responsibilities:

• Contact existing customers to arrange in person review meetings with your allocated customers.
• Manage own diary with a priority placed on schools with less than 12 months left on contract.
• Expectation is to be out of the office for a minimum of 3 days per week.
• Pass on sales leads to the relevant Business Development Manager for the area.
• Identify when single schools are part of a Trust/ larger procurement group.
• Act as escalation point for any customer complaints for your schools
• Gain understanding on local areas/ procurement groups (SBM networks etc)
• Keeping up to date with the market, new products, and services we offer. Maintaining market knowledge and market research.
• Identify opportunities to upsell and raise awareness of the portfolio of services.
• Communicate and record client feedback in Halo CRM
• Keep systems such as Halo up to date with customers changes.
• Identify at risk customers and prioritise visits as needed.
• Update CRM/Ticketing
• Coordinate with the various departments to meet customer requirements.
• Ongoing training in all SICTS products and services especially VDM in order to contribute to VDM business growth.

INDITPlanet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.Job InformationJob Reference: Aw000730_1716543338Salary: £30000 – £32000 per annumSalary From: £30000Salary To: £32000Job Industries: Accounting & FinanceJob Locations: EnglandJob Types: Permanent

Expected salary

£30000 per year

Location

England

Job date

Sun, 26 May 2024 04:16:25 GMT

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