Account Manager – Amazon Shipping, Amazon Shipping

Description

Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Account Manager for the UK. We are looking for an account manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Medium up to Extra Large-level customers.

The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.

This position is based out of our London Corporate Office, with the flexibility to work remotely up to two days per week in line with Amazon’s current flexible work guidance. Amazon encourages open communication about unique needs for flexible arrangements.

Possible moderate travel (maximum 25%).

Key job responsibilities

· Own strategy and commercial growth of our customers

· Drive revenue, adoption, and market segment share for our product

· Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption

· Measure performance, articulate root-cause analysis, and link to specific improvement areas

· Relay market segment needs and requirements back to internal Amazon teams

· Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.

· Drive and accelerate spend adoption through advising customers on best practices for using our product.

· Assess program risks, anticipate challenges, and provide escalation management when necessary

Basic Qualifications

• A degree or equivalent

• Experience using data and metrics to determine and drive improvements

• Experience in business development, sales, account management, management consulting, or roles with similarly broad scope.

• Familiarity with Excel and knowledge of databases or CRM tools (e.g. Salesforce)

Preferred Qualifications

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.