Account Handler in London, United Kingdom

Are you passionate about building strong relationships and helping businesses manage their risks? Join our team as an Account Handler and take your career to new heights in the dynamic insurance industry!

Your Role

As an Account Handler, you will be responsible for maintaining and nurturing relationships with existing clients and insurers while actively contributing to new business growth. You’ll be at the heart of our client relations, ensuring all their insurance and risk management needs are met. Working closely with our Nacora UK team, you’ll deliver high-quality service with precision, drive, and a commitment to continuous improvement.

Your Responsibilities

• Manage client portfolios and ensure all insurance and risk management needs are met.

• Build and maintain strong relationships with clients, insurers, and internal teams.

• Respond promptly and professionally to client and team requests.

• Assist in preparing accurate and efficient documentation.

• Continuously develop industry knowledge and stay updated on insurance products.

• Adhere to company values and promptly report potential claims.

• Proactively seek opportunities for personal and business growth.

Your Skills and Experiences

• Progress towards ACII (Associate of Chartered Insurance Institute).

• Minimum of three A-levels (A-C grades), including English.

• 3+ years’ experience in a professional, client-facing role with UK insurance programmes.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Strong verbal and written communication, business acumen, and analytical skills.

Good Reasons to Join

This role is integral to the Nacora team and for the successful individual this is a superb opportunity to become a valued team member. For the successful individual, we are offering a competitive salary plus bonus scheme with 26 days holiday plus bank holidays, 2 volunteering days, life assurance and private health insurance. You can also join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am – 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.