Account Director

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About the Role

As an Account Director, you’ll join the Milan.Monks team to lead the charge on integrated creative work for world-class brands. You will act as the “sweet spot” between our global team and our clients, ensuring delivery of best-in-class assets. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities:

• Run several medium to big-sized parallel projects across print, video, social, and digital.
• Steer teams and projects with great care, organization, and confidence.
• Act as the key point of contact for the client; understanding business KPIs, driving meetings, and leading overall project communications.
• Liaise with media agencies and external partners, aligning across all agencies to create fully integrated campaigns across all touchpoints.
• Manage the full day-to-day workflow: briefing creative, legal, production, and language & culture teams.
• Ensure the team is clear on specs, deadlines, scope, and any local client or market requirements.
• Scope, plan, and quote projects, ensuring they are validated by internal stakeholders.
• Source assets from the client’s DAM, log usage rights, and organize project files and documentation for creative and production teams.
• Build close-knit and trusted working relationships both internally and externally.

About You

The essentials:

• 5+ years of experience coordinating projects as a Senior PM or a Senior Account Manager in advertising or agencies.
• Experience managing projects from end-to-end in an agency or high-growth, fast-paced environment.
• Clear and strong communication skills in English and Italian.
• Proactive, genuine, and direct communication style suited for cross-cultural teams.
• A strong sense of urgency; you never leave problems unaddressed.
• Impeccable eye for design, quality, and detail.
• Critical thinker who is never afraid to ask the right questions.
• Ambitious, gritty, and resilient with a willingness to hustle.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

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About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions’ Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

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