Account Coordinator

Location:

Yate (BS37) – Avon, South West, United Kingdom

Salary:

£25000 – £31000 per annum

Type:

Permanent

Main Industry:

Search Secretarial, Office & Administration Jobs

Other Industries & Skills: 

General Administrative & Clerical

Advertiser:

Acorn Recruitment

Job ID:

126806016

Posted On: 

20 April 2023

Acorn by Synergie is looking for an Account Coordinator for their client, a national construction and fit-out company based in Yate, North Bristol.

This is a full-time permanent position offering a salary of GBP25,000 to GBP31,000 per annum based on experience.

This client works with high-profile clients in sectors ranging from healthcare to leisure. This is a varied role and would suit someone who is client focused with excellent attention to detail.

Main purpose of the job: to lead and process maintenance requests and provide administrative to support to our Project Managers on one of our busiest accounts.
Your skills / experience:

* Excellent time management skills and the ability to work independently as required
* Excellent use of Office 365 suite
* Excellent communication skills including the ability to communicate with clients
* Must have some experience in a client focused post
Main duties & responsibilities:

Maintenance

* To be the face of the company for client maintenance queries
* To process client Maintenance requests by booking appropriate engineers, ensuring jobs are completed safely and efficiently, and client is updated accordingly
* To seek advice from engineers and Project Managers as necessary, ensuring client requirements and expectations are known and adhered to
* To enter and update information on our Maintenance database in a timely manner
* To check engineers’ timesheets and expenses, for payroll process

Projects

* To be the face of the company for day-to-day client project queries
* To liaise with Project Managers and client Practice Managers to schedule site visits
* To liaise with Practice Managers and contracted suppliers to schedule site visits and check availability for installation
* To research material, travel and accommodation costs for projects, collating information and estimates of costs and reporting
* To update project schedules as directed
* To create site information packs containing compliance documentation
* Write up project meeting minutes
* Contribute to project team effort by accomplishing related results as needed

Other

* To work flexibly as part of the Projects and Maintenance team
* To work in accordance with the organisation’s policies and procedures
* To attend meetings relevant to this post
* To undertake training that is necessary for the development of this post

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