Account Analyst in Hayes, United Kingdom

Account Analyst

Job ID

202766

Posted

21-Jan-2025

Role type

Full-time

Areas of Interest

Building Management

Location(s)

Hayes – England – United Kingdom of Great Britain and Northern Ireland

PURPOSE OF THE JOB

Provide routine day-to-day operations and administrative support for a business unit or large department. Assists in coordination of budget, process improvement, controls for specialised software and other functions enabling the department to meet objectives in an effective and efficient manner.

MAIN DUTIES AND RESPONSIBILITIES

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Supporting with the deployment of AccountIQ across the portfolio

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Standardise in-country technology reports and data into AccountIQ

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Analyses monthly department budget reports to maintain expense controls.

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Prepares commentary and explanation of variances for management review.

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Assists in systems administration for specialised software utilised by the business group to support its operations.

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Researches and resolves routine support issues.

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Follows-up to ensure open issues are resolved.

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Assists in preparing user reference material.

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Troubleshoots and resolves simple inquiries and requests from internal and external clients.

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Reviews and monitors department processes and procedures to identify opportunities to improve service delivery to internal and external customers.

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Network with external contacts to research and recommend best practices.

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Coordinates budget preparation.

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Researches and collects input from multiple internal and external resources.

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Compiles a variety of operating, financial and statistical information as needed to respond to management requests.

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Coordinates work with other departments.

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May add commentary to complete analysis reports and proposals.

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Assists in communication of best practices, policies, procedures and initiatives to support operations.

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Helps to facilitate process improvement by engaging appropriate resources in issue identification and resolution.

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Assists in developing project plans and costs, including personnel and fiscal requirements to achieve defined objectives. May provide periodic updates relative to project resource and fiscal plans.

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Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to other members of the team. May lead project teams and/or plan, and supervise assignments of lower level employees.

PERSON SPECIFICATION

Education [Essential] Higher educational qualifications to degree level or equivalent is essential.

Experience [Essential] Good PC based skills, with experience in Word/Excel and Outlook – to advance level.

Requires knowledge of different CBRE platforms

Advanced proficiency in AccountIQ

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.

PowerPoint and Access.

A minimum of two years related work experience to include budgeting, finance and or business analytics; or equivalent combination of education and experience.

Advanced proficiency in Microsoft Office Suite. Spreadsheet skill set to include advanced functions such as graphics, pivot tables.

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Aptitudes Must demonstrate a strong sense of attention to detail.

Excellent written communication skills.

Self-motivated and systematic.

Results/ task orientated, attention to detail and accuracy.

Ability to effectively present information

Excellent time management and organisational skills.

Commitment to continuous improvement.

Ability to work as part of a team, as well as independently.

Character Committed to customer service delivery.

Reliable and committed.

Confidential and discrete approach.

Calm manner, able to work under pressure and with changing demands and priorities.

Be flexible to work outside core office hours from time to time.

SCOPE OF RESPONSIBILITY

Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)