2nd Line IT Support Engineer

Location:

Cambridge (CB2) – Cambridgeshire, East Anglia, United Kingdom

Salary:

£26000 – £30000 per annum

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Other Industries & Skills:

Helpdesk, Technical support

Advertiser:

Circle Recruitment

Job ID:

130642641

Posted On:

11 June 2024

2nd Line IT Support Engineer – Cambridge – MSP

Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line IT Support Engineer to join the team.

As a leading technology company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users. The team is expanding across the business, and you will be joining a proactive, and strongly motivated team. For those looking to work their way up the career ladder, this is your ticket to career transformation.

Key Skills required:

* Previous experience in either a support desk or field/customer facing role
* Windows Server OS & Desktop OS experience
* O365 & SharePoint Administration
* Active Directory, Azure AD
* Azure configuration and maintenance
* Networking – TCP/IP, subnets
* Group Policy (DNS/DHCP)
* Proven experience troubleshooting and diagnostic experience via logs, tickets and reports

It would be highly advantageous if the ideal candidate has experience with:

* Hypervisor technologies e.g. Hyper-V
* Backup Technologies such as Veeam
* Good working knowledge with switches (Ubiquit, Meraki, HP Aruba)

The roles and responsibilities of the role include administering T1 & T2 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment and line management whilst sharing experience and skills where applicable.

Company benefits include:

* Starting salary of GBP26K-GBP30K DOE
* 22 days annual leave + bank holiday
* Company pension scheme
* Opportunity of hybrid working (50% WFH)
* Regular social events (e.g. Go Karting, BBQs)
* Business milage for onsite when required

Interested? Don’t worry if your current CV isn’t up to date – please reach out to Gianluca circle recruitment (dot) com

KeWindows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, cambridge, cambridgeshire, peterborough, hyper-v, exchange,

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook – Circle Recruitment , Twitter – Circle_Rec and LinkedIn – Circle Recruitment.

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.