2nd Line IT Support

Location:

London City and West End, London, United Kingdom

Salary:

£32,000 – £35,000 per annum

Type:

Permanent

Main Industry:

Search Charity Jobs

Other Industries & Skills:

Information Technology

Advertiser:

Candidate Source Ltd

Job ID:

131325603

Posted On:

13 November 2024

Come and join an exciting and friendly IT company as a 2nd Line IT Support Engineer.

THE ROLE:
As a 2nd Line IT Support Engineer, you need to use your experience and knowledge to carry out more complex tasks, while also acting as an escalation point for our 1st Line team.

You will also be responsible for reviewing the work completed by our 1st Line, as well as effectively escalate issues that you cannot overcome to our 3rd line team in a timely manner.

KEY SKILLS & EXPERIENCE:

– Previous experience as 2nd Line IT Support
– Experience with Active Directory, Microsoft servers and virtualisation (Hyper-V / VMware).
– Strong Networking skills and backups.
– O365 / MS Exchange
– Can ensure a clear vetting check

SALARY & BENEFITS:

– £32,000 – £35,000, dependent on experience
– Private Medical Insurance
– A mobile phone allowance
– Variety of team events
– An employee referral bonus
– Paid time to volunteer for charity work or take part in not-for-profit activities
– Professional development and training

This is an exciting opportunity to join a hugely successful company that always works with the latest technology and strives for excellence.

Please apply only if you have 2nd Line IT Support experience.

No overseas applicants please; visa applications will not be considered.

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