1st Line Support Engineer – Sheffield

Location:

Sheffield (S98) – South Yorkshire, North East, United Kingdom

Salary:

£23000 – £28000 per annum + + Benefits

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Other Industries & Skills:

Helpdesk, Technical support

Advertiser:

Circle Recruitment

Job ID:

130678476

Posted On:

18 June 2024

1st Line IT Support- Sheffield

This is a 1st Line IT Support Analyst role which is requiring skills such as; Active Directory, Office 265 and strong communication skills is required by a leading MSP.

The key skills needed for this role are.

* Active Directory
* Office 365
* Strong communication skills (written and verbal)
* Good organisation skills
* The ability to learn in-house systems and explain them to other people

The main duties and responsibilities of the role is to communicate effectively to the 2nd Line Engineers and explain how the in-house systems work to other people. In addition, you will be receiving, and logging calls on behalf of other colleagues and act proactively with them. Also, you will be managing incidents, requests and problems which arise and maintaining any incidents, requests and problems.

The salary for this role is up to starting salary of up to GBP28,000 which includes a pension scheme as well with the chance of progression within the company!

please press now or send your CV to Ben.Wilson circlerecruitment

Keywords- 1st Line IT Analyst, Active Directory, Office 365, IT Support, Communication, Organisation, Helpdesk, Support, IT. Barnsley, Sheffield, South Yorkshire

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