1st Line IT Support Technician

Location:

Chichester (PO19) – West Sussex, South East, United Kingdom

Salary:

£22,000 – £26,000 per annum

Type:

Permanent

Main Industry:

Search Charity Jobs

Other Industries & Skills:

Information Technology

Advertiser:

Candidate Source Ltd

Job ID:

130396800

Posted On:

30 April 2024

Join a well-established IT support agency as a 1st Line IT Support Technician to join their growing team. They have an extensive range of clients, mainly in the UK, and offer a complete IT solution. 

THE 1st LINE IT SUPPORT TECHNICIAN JOB:

– You’ll respond promptly to inbound support calls, logging incidents and accurately recording key information relating to the client, the nature of the incident and the urgency to meet SLA’s.
– In the workshop, you will prepare new devices and carry out repairs and upgrades.

KEY SKILLS & EXPERIENCE

– You must have a keen interest in IT, have worked in an MSP role or are currently working in a similar role.
– You will have excellent customer service skills, including the ability to communicate confidently
– GCSE grade A-C (or equivalent) in English and Maths
– Have a full driving licence and car as they are located in a remote/peaceful part of the countryside.
– It would be a bonus if you have any IT qualifications.

SALARY & BENEFITS YOU’LL RECEIVE AS 1ST LINE IT SUPPORT TECHNICIAN:

– £22,000 – £26,000, dependent on experience
– 20 days holiday + your birthday off + public holidays
– Hybrid working once fully trained
– Pension
– Quarterly staff events
– Company perk scheme (vouchers and discounts)
– On-site parking.

This is an excellent opportunity to develop a career in IT support. for this role as 1st Line IT Support Technician, please click apply online and upload an updated copy of your CV.

All applicants must currently have the permanent right to work in the UK; visa applications will not be supported.

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