Sr IT Process Manager

Location:

Ballerup – Copenhagen, Zealand, Denmark

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Information Technology Jobs

Other Industries & Skills: 

Legal

Job ID:

132946992

Posted On: 

01 May 2026

Senior IT Process Manager
Enterprise IT & Quality

Greater Copenhagen Area, Denmark

Shape the digital backbone that delivers life-changing treatments to millions of patients worldwide.

Your new role

As Senior IT Process Manager, you’ll drive the optimization and governance of critical IT processes that enable Novo Nordisk’s digital transformation. You’ll be instrumental in ensuring our IT operations run efficiently, securely, and in alignment with business objectives across our global organization.

Your key responsibilities will include:

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-Leading the design, implementation, and continuous improvement of IT service management processes with a specific focus on IT security aligned with industry frameworks (ISO 27005, ISO27001/27002 or similar).
-Establishing and maintaining process governance, including KPIs, metrics, and reporting mechanisms to drive performance excellence.
-Collaborating with cross-functional IT teams and business stakeholders to identify process gaps and implement scalable solutions.
-Managing process documentation, standards, and best practices to ensure consistency across global IT operations.
-Driving automation initiatives that enhance efficiency and reduce manual interventions in IT workflows.
-Leading change management activities to ensure successful adoption of new or optimized processes.
-Ensuring compliance with regulatory requirements, quality standards, and information security policies.
 

Your new department

Within Enterprise IT & Quality, our IT Process Management team acts as the guardian of operational excellence. We establish the frameworks and governance that enable thousands of IT professionals globally to deliver reliable, secure, and efficient services. Your work will directly contribute to ensuring our digital infrastructure supports groundbreaking research, manufacturing, and patient care.

Your skills & qualifications

We’re looking for an experienced IT process professional who thrives in complex, global environments and can balance strategic thinking with hands-on execution. You’ll bring:

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-7+ years of experience in IT process management, IT service management, or similar roles within large, complex organizations.
-In depth knowledge of security process frameworks such as ISO27005, ISO27001/27002, NIST SP 800-53 and OSCAL, with proven ability to adapt them to organizational needs.
-Strong track record of leading process improvement initiatives that deliver measurable business value.
-Experience working in highly regulated industries (pharmaceutical, healthcare, financial services, or similar) is highly valued.
-Excellent stakeholder management and communication skills, with ability to influence at all organizational levels.
-Analytical mindset with proficiency in process modeling tools and data-driven decision making.
-Bachelor’s or Master’s degree in IT, Business Administration, Engineering, or related field.
-Relevant certifications (ISO27001) are advantageous.
-Fluency in English; additional languages are a plus.
 

Working at Novo Nordisk

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. As we continue our digital transformation journey, you’ll find exciting opportunities to grow your expertise while working alongside talented colleagues who share your passion for excellence. When you join us, you’re not just optimizing processes – you’re enabling innovations that span generations.

What we offer 

At Novo Nordisk, you’ll join a global healthcare company with a unique culture and strong results. We offer continuous learning, career development, and benefits tailored to your life and career stage.

Salary: For this role, the Annual Base Salary ranges from 742,600.00DKK to 1,091,600.00DKK, corresponding to the level of the position.

The placement within the salary range will be assessed during the recruitment process based on the candidate’s skills, competencies, knowledge, and relevant experience.

Incentives and Benefits: The salary package may include short-term and/or long-term incentives as well as other employee benefits based on position level, location, functional area and relevant market benchmarks.

Deadline: May 14, 2026

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we’re not chasing quick fixes – we’re creating lasting change for long-term health. For over 100 years, we’ve been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what’s possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we’re making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

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