Administrator

Location:

South East, United Kingdom

Salary:

13.08

Type:

Permanent

Main Industry:

Search Secretarial, Office & Administration Jobs

Job ID:

132855653

Company: 

Flexible People

Posted On: 

09 April 2026

Flexible People are seeking a highly organised and detail-focused individual to join one of their prestigious clients based in Andover. This role is ideal for someone who enjoys managing processes, working with data, and delivering excellent customer service in a fast-paced environment.

This is a Monday to Friday role. The hours are 08.30am to 16.00pm.

The rate of pay is 13.08ph.

Key Duties

Order Processing

Accurately input and manage customer orders across internal systems

Monitor orders from initial receipt through to delivery

Identify and resolve any issues or delays

Ensure all order details (pricing, quantities, delivery information) are correct

Customer Service

Respond to customer enquiries regarding orders, deliveries, and products

Investigate and resolve discrepancies

Provide timely, clear, and professional updates

Reporting & Analysis

Generate ad-hoc reports for internal teams and customers

Track and support customer service KPIs

Assist with data gathering for operational decisions

Data & Systems Management

Maintain accurate customer and product master data

Implement pricing updates across systems

Support improvements to processes and data accuracy

Team Collaboration

Work closely with internal departments to meet service targets

Contribute to a collaborative and efficient working environment

Candidate Requirements

Previous experience in a customer service or administrative role

Strong attention to detail and high level of accuracy

Excellent communication and organisational skills

Confident using Microsoft Office and business systems

Ability to manage multiple tasks and prioritise workload

Experience with ERP or order management systems is advantageous

Due to the high level of applications please only apply with your CV only and we will be in contact if you have been shortlisted for the position.

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