Service Excellence Expert P2P

Location:

Kraków – Poland

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Secretarial, Office & Administration Jobs

Advertiser:

Lundbeck

Job ID:

132819457

Posted On: 

01 April 2026

Service Excellence Expert P2P

Ready to make a real impact? Join us as a Service Excellence Expert P2P at GBS! You’ll have a chance to enhance efficiency, boost end-user satisfaction, and collaborate with global leaders to optimize our Procure-to-Pay processes. Be the catalyst for change and lead exciting improvement projects. Apply today and shape the future with us!

If it sounds like you, why don’t you join Lundbeck in Krakow, a certified Great Place to Work in, and get your brain in the game?

Your new role – why is this a great opportunity?

You will act as a pivotal role in improving process efficiency and end-user satisfaction. It is also a great opportunity to collaborate with global leaders, leverage AI solutions to conduct impactful improvement projects. This role offers unique growth opportunities and the chance to shape our Procure-to-Pay processes, contributing to Lundbeck’s success. Join us and drive meaningful change while working alongside dedicated colleagues who support the development of innovative treatments that improve the lives of people living with brain diseases!

Your future team

You’ll be joining a team of independent experts who are highly creative and enthusiastic about AI and innovative solutions. We collaborate to reach shared goals and engage in strategic projects that drive continuous improvement and excellence in our processes.

What you bring to the team

style=”margin-bottom:0.0cm;margin-top:0.0px”-
-Strong knowledge of P2P processes and best practices.
-Proven project management skills for handling multiple priorities.
-Expertise in Lean methodologies for process improvement.
-Strong analytical and problem-solving skills.
-Excellent communication (Polish & English) and interpersonal skills for effective collaboration.
-Customer-oriented mindset, translating business needs into efficient solutions.
-Willingness to work in a dynamic environment with shifting priorities.
 

Our promise to you 

Lundbeck offers an inspiring workplace and innovative culture, where our curiosity, accountability and adaptability enable us to transform lives. We want to go faster and further on addressing the big unmet needs of people living with brain disorders. We offer rewarding careers with a mix of exciting tasks and development opportunities that are balanced with initiatives focused on your well-being.

Highlights of selected benefits:

style=”margin-bottom:0.0cm;margin-top:0.0px”-
-Flexible working arrangements (flexible weekly and daily schedules)
-Cafeteria program
-Unique recognition system
-Holiday bonus for when you’re out of the office
-Comfortable and modern office with top-notch equipment and well-equipped relax rooms
-Robust integration and event framework
-Private healthcare and life insurance
-Employee capital plans (retirement saving system)
 

Learn more about life at Lundbeck GBS Krakow

See who we are and how we work: check our pages on
Facebook
and
Instagram
.

About Lundbeck GBS Krakow
 

Apply now

Can you see yourself in this role? We want to hear from you. Does this sound like your dream job, but you’re not sure if you meet all the requirements? We still want to hear from you!

Upload your CV via the Apply button

style=”margin-bottom:0.0cm;margin-top:0.0px”-
-No separate cover letter is needed.
-We ask you not to include a photo or personal information that does not relate to your professional experience.
 

Applictions must be received by 14.04.2026

We need every brain in the game – and that includes all brains and the different perspectives we all bring to the table. At Lundbeck, we embrace the uniqueness of each employee, and we are committed to building a workforce that is as diverse as the people we serve. Read more about our commitment at lundbeck/global/about-us/our-commitment/diversity-and-inclusion.

#EveryBrainInTheGame

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.