Expert Employment
- Location:
- Inverness-shire, Scotland, United Kingdom
- Salary:
- 100 – 330 Per Annum None
- Type:
- Contract
- Start Date:
- Immediate
- Contract Period:
- 12 months
- Working Hours:
- 23
- Main Industry:
- Search Information Technology Jobs
- Advertiser:
- Expert Employment
- Job ID:
- 132574053
- Posted On:
- 24 December 2025
2nd line Desktop Support Enigneer required to provide internal Enterprise IT Support.
Technical Skills
Microsoft PC applications.
PC hardware and software support.
Ability to troubleshoot and resolve PC hardware and software incidents.
On-site support experience supporting multiple operating systems.
IT customer service focus
Certifications:
– MCP on Windows certification preferred
– Dell certification preferred
Additional general requirements:
Experience on an IT Service Desk a plus
Knowledge and experience in the use of Ticketing systems preferred
Ability to write technical support documentation a plus
Excellent customer service skills
Good interpersonal and presentation skills
Fluency in English
Willing to work flexible hours when appropriate
Ability to handle multiple projects and tasks simultaneously
Ability to work under pressure
Ability to communicate effectively with customers, peers, and management.
What you will be doing:
Troubleshoot and resolve PC incidents.
Perform IMAC (Install, Move, Add, and Change).
Staging of PCs.
Hardware & software maintenance and support.
Asset management.
Coordinate with Break/Fix vendor for hardware repair.
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