Manager Site Services Kit Production in Zaventem, Belgium

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Job Summary

Thermo Fisher Scientific Inc. is seeking a Manager Site Services Kit Production to oversee our internal kitting facility. Your role will be crucial in maintaining flawless operation and upholding the highest standards of support and reliability. Join our world-class team and make a difference.

Responsibilities

• Coordinate the internal kitting facility to ensure efficient and effective operations.

• Supervise workload and key performance indicators to identify and address inefficiencies.

• Serve as a subject matter expert in department software and data flow for order fulfillment and kit production.

• Participate in daily operations, resolve complaints/issues, and provide training for new personnel or processes.

• Attend study protocol meetings and educate staff on critical issues.

• Build work schedules and holiday planning for teams.

• Ensure high-level support to external kit vendors and internal departments.

• Attend events as part of the GSS Leadership team, including meetings, trainings, audits, and vendor visits.

Requirements

• Bachelor’s degree or equivalent and relevant formal academic or vocational qualification.

• Minimum 2+ years of experience in a leadership role.

• Proven leadership skills with solid management and business insight.

• Knowledge of Good Clinical Practices and outstanding attention to detail.

• Strong analytical, interpersonal, and time management skills.

• Effective negotiation, problem resolution, and critical thinking abilities.

• Excellent verbal communication skills.

• Ability to work collaboratively in a team environment.

• Strong organizational and accurate data entry skills.

• Confidentiality in handling client protocols and study data.

• Fiscal understanding of business needs and strategic decision-making abilities.

• Expert knowledge of site services and investigational products.

Additional Responsibilities

• Report to Sr Manager Site Services_Kitting Operations.

• Manage Kit Production and affiliated staff.

• Serve as the main point of contact for Kitting Operations and Senior Management.

• Identify efficiencies in the kit production process.

• Supervise and report on kit vendor performance and coordinate with Materials Management.

• Occasionally assist with crafting back orders, modifying orders, and managing ship-by dates.

• Provide system and courier system trainings.

• Attend weekly operational meetings.

• Support kit production activities, including assembling, packing, and performing quality control checks.

• Resolve Kit Vendor Quality Events, ensuring adherence to guidelines and order accuracy.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values – Integrity, Intensity, Innovation and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.