Apply as Head of Card Issuing and Merchant Aquiring (f/m/d)

General Information

Job ID

16290

Company

UniCredit Bank Austria AG

Competence Line

Corporates Banking

City

Vienna

Country

Austria

Job Type

Professional

Functional area

Transaction Banking Products

Working time model

Full-time

Type of contract

Permanent

Start date

as early as possible

Contact

P&C EmployerBranding, Recruiting & CareerAdvisory, [email protected]

Payments Solutions Austria steers the execution of the Group strategy in the areas of Transactional Payments, Cash Management, Acquiring and Issuing in respect of all customers under the coverage responsibility of UniCredit Bank Austria, ensuring we are positioned to offer competitive and cutting-edge products and services, in line with market and technological trends and competitive landscape developments.

The Head of Card Issuing and Merchant Acquiring will lead the strategic development, operational excellence, and growth of the organization’s Card Issuing and Merchant Acquiring business. This executive role requires a deep understanding of card payment based ecosystems, customer needs, regulatory requirements, and technological advancements to drive innovation, profitability, and customer satisfaction in strict coordination with GPS guidelines and strategy .

What you’ll be doing

• Prepare business and commercial reports and insights for senior management and board-level discussions.
• Collaborate cross-functionally with IT, sales, operations, CRM, finance, accounting planning and external stakeholders and partners to achieve objectives.
• Lead, mentor, and develop a high-performing team of professionals in the card based payments domain.
• Ensure adherence to regulatory requirements and industry standards (e.g., PCI DSS, PSD2).
• Ensure customer-centric service delivery through user-friendly solutions, robust support, and value-added offerings.
• Ensure sales coordination of Issuing and Acquiring products leveraging on different UCBA channels
• Develop pricing strategies, partnership agreements, and operational efficiencies to enhance margins.
• Drive revenue generation and optimize profitability across Issuing and Acquiring portfolios.
• Ensure a seamless, secure, and efficient experience for cardholders and merchants.
• Oversee the design, development, and deployment of innovative card products and merchant solutions.
• Develop growth initiatives targeting customer acquisition, retention, and market share.
• Align business objectives with organizational goals, market trends, and competitive landscape.
• Define and execute the overall strategy for Card Issuing and Merchant Acquiring services.

What you’ll need to succeed

• Proven track to deal with International Card Schemes (e.g. Visa, Mastercard, JBL, Amex etc.) and third parties (e.g. processors)
• Strong managerial skills to deliver business performances and product innovation through the coordination of Card Issuing team and Merchant Acquiring team 
• Capability to drive complex projects in the Issuing and Acquiring space 
• Leadership, communication, and stakeholder management skills.
• Strong knowledge of card based payment systems, regulatory environments, and emerging trends at local and continental levels.
• Proven track record of driving growth, innovation, and operational excellence in payments preferably in an international environment 
• 10+ years of experience in Card Issuing, Merchant Acquiring, or payments industry.
• Bachelor’s or Master’s degree in Business, Finance, Technology, or related fields.

What you’ll get in return

A modern working environment with a certified family-friendly employer, where you actively shape the future

• Visibility to support future professional development prospects
• Working in a continuously evolving dynamic international environment, as part of an inspired and well-diversified team
• Working on topics with key and growing strategic focus for UniCredit and contributing to the strategic evolution of the related customer product and service offering
• Being part of the development and growth of Bank Austria and contributing to designing the transformation of the Bank’s payments strategy
• Health Center with an extensive preventive and well-being offer as well as use of the UniCredit sports and leisure centre on Kaiserwasser
• Kindergarten at the Austria Campus with reserved space for employees
• Numerous employee benefits (discounts, bonuses)
• Exclusive benefits in the largest company cafeteria in Europe
• Attractive career and further training opportunities
• Work-life balance: flexible working hours and a wide range of voluntary social benefits
• An open, dynamic, international working atmosphere
• Smart Working at the Austria Campus or Remote Work
• Central location of the Austria Campus with direct connections via train, U1 and U2
• Accessibility
• Offer of discounted and free banking products
• A competitive salary dependent on your professional and personal qualifications is granted – the minimum wage for this fulltime position in accordance with the respective collective agreement is EUR 90.000,- gross per year. 

As an employer, we offer equal opportunities. Together, we create a working environment that welcomes diverse thinking and inclusive behavior. By making all voices heard and leveraging “diversity of thought” regardless of gender identity, age, ethnicity, sexual orientation, physical and mental ability or cultural background, we ensure sustainable growth and new business opportunities, a strong drive for innovation and creativity as well as an overall improvement of the working environment with a positive impact on productivity, well-being and engagement of our people.

#Unlockabettertomorrow #WhenYOUbecomeUS

About UniCredit Group

UniCredit is a pan-European Commercial Bank with a unique service offering in Italy, Germany, Central and Eastern Europe. Our purpose is to empower communities to progress, delivering the best-in-class for all stakeholders, unlocking a better tomorrow for our clients and our people across Europe. We serve over 15 million customers worldwide. They are at the heart of what we do in all our markets. Digitalisation and our commitment to ESG principles are key enablers for our service. They help us deliver excellence to our stakeholders and creating a sustainable future for our clients, our communities and our people. We are an equal opportunity employer. We stand together in nurturing a workplace that welcomes diverse thinking and inclusive behaviors. Making all voices heard and leveraging “diversity of thought” regardless of gender identity, age, race, ethnicity, sexual orientation, ability, cultural background, we ensure sustainable growth and new business opportunities, a strong drive for innovation and creativity, as well as a general improvement of the work climate with positive impact on productivity, well-being and engagement of our people.

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