Senior Technical Program Manager

Career Growth, Flexibility and Collaboration!

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

At Entrust we put identity at the heart of digital-first experiences. The Onfido Real Identity Platform, our SaaS remote identity verification solution provides an AI-powered platform for financial services to meet global regulatory needs, fight the world’s most sophisticated fraud, and enable seamless onboarding and access throughout the customer lifecycle.

As part of the geo expansion squad, which looks after Onfido’s strategy to grow in new target markets, we are striving to ensure that the local regulatory landscape is well understood and that our product is well positioned in the market. This is a highly cross-functional effort and TPMs are the beating heart of such collaboration.

You will use your technical expertise along with your organizational skills to work on complex, multi-disciplinary programs from inception and discovery to execution and go to market. You will be supporting a core team of experts to map out compliance landscapes, identify relevant certification schemes, conduct product gap analyses, develop new product features and coordinate conformity assessments. You’ll work with Product Managers to find the best route to success and ensure that engineering, applied science, sales, marketing, user research, legal and other functions are aware of the dependencies and proactively work on resolving them. You’ll represent the team’s effort by driving internal and external communication to make sure progress is transparent and visible at the right levels and surface risks early.

Responsibilities:

Your main responsibility will be to own the delivery of programs of work. In this role, you will:

• Assemble and organize a cross-functional core team.

• Create and maintain a program plan and roadmap.

• Drive initiative-level and quarterly planning.

• Set up and measure KPIs.

• Ensure the core team is in sync, stakeholders are well-informed, and decisions are made promptly.

• Proactively manage dependencies with other functions.

• Ensure risks and blockers are identified, tracked, communicated, and resolved swiftly.

• Improve internal processes and tools, introducing industry best practices.

• Take charge of organizing audits and participating in certifications, including vendor selection, audit planning, SME onboarding, and ensuring smooth audit execution.

• Facilitate communications, such as internal newsletters, to ensure visibility of your initiatives and your team’s results.

Essential Skills and Experience

• Proven success in technical program management, from ideation to launching software development programs in various contexts.

• Ability to craft compelling messages tailored to specific audiences, blending technical acumen with simple, everyday language to deliver memorable and useful stories.

• Comfortable discussing technical matters with business people and business matters with technical people, expressing complex concepts in plain language to reach broader audiences.

• Experience with agile methodologies and SDLC.

Desirable Experiences

• Experience working in a regulated environment such as financial institutions, is a strong plus

• Experience managing 3rd party conformity assessments and/or internal audits is a strong plus

No need to tick every single box to qualify! We’re eagerly awaiting a diverse array of applicants.

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For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact [email protected] .

Recruiter:

James Beck

[email protected]

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world – so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network, we are trusted by the world most trusted organizations.