Business Analyst – 6 month FTC

We’re looking for a Business Analyst to join us on an initial six-month fixed term contract to provide analysis support for the implementation of various change initiatives, working within our fast-paced Change department.

A Business Analyst is a fundamental part of our Business Change team at Nucleus. The role is responsible for supporting the delivery of change to processes, people and systems, across regulatory, mandatory and growth portfolios. This role helps bridge the gap between business needs and technical solutions.

Working alongside colleagues in Change, Technology and the wider Business teams, this role helps realise our strategic objectives by investigating business situations and evaluating options for improvement, ensuring they meet the needs of the business.

You’ll work to ensure that we deliver to quality, cost and delivery targets through bringing together cross-functional teams, working effectively to ensure success.

You’ll spend your time:

• Leading on initial triage of new change requests raised by the business, assessing the expected benefits and impacted technology at a high-level.
• Supporting our Change Champions to articulate the rationale for each change and ensuring they are supported through the process.
• Apply a range of analysis techniques to elicit business requirements and feed into discussions on approaches and solutions.
• Facilitate and lead in requirements workshops to gather an understanding of the key deliverables, using effective questioning to achieve a comprehensive interpretation of the ask.
• Produce analysis outputs such as Business Requirements documents, Requirements Traceability and Business Readiness assessments.
• Analysis of ‘as-is’ and ‘to-be’ processes and creation of process maps to help visualise potential improvement opportunities.
• ‘Input to’ and ‘approval of’ wider change artefacts such as feasibility studies, Impact Assessments and Solution Designs.
• Supporting Project Managers in the project lifecycle.
• Demonstrate consideration for our regulatory compliance obligations, including Consumer Duty.
• Liaise with internal/external stakeholders.
• Seek opportunities for continuous improvement and self-development.
• Complete all mandatory training within required timescales.
• Be fully compliant with project governance, reporting and tracking. Take responsibility in everything you do to deliver good outcomes for our customers
• Positively demonstrate the Nucleus values and behaviours
• Ensure compliance with Code of Conduct at all times

A bit about you 

Your friends might describe you as the ‘determined one’ or the ‘problem solver’. You have the tenacity to find the answer to complex issues and finding better ways to deliver outstanding outcomes. You love to overcome obstacles and aren’t afraid to challenge the norm.

You’re happiest when you’re taking accountability and ownership for tasks and are comfortable making decisions at pace. You know that even if you can’t see it immediately, there is almost always a better way to do something, and love to solve those puzzles

Although you’ll be empowered to work with autonomy, you’ll enjoy working as part of a collaborative team, supporting and encouraging colleagues to develop and do their best work.

We’ve always placed more importance on cultural contribution above technical ability, but we’d really like you to have/be:

• Confidence to use your own initiative and problem-solving skills
• Ability to prioritise and remain agile with conflicting work demands
• Experience working with third-party vendors to implement new solutions
• A positive and professional attitude
• Strong analysis experience in both agile and waterfall environments, for both IT and non-IT related deliveries
• Knowledge of structured analysis methodologies, such as LEAN, Six Sigma, BPMN, Use Cases
• Excellent attention to detail
• Passion for innovation and continuous improvement
• Good relationship building, communication and influencing skills at all levels
• Microsoft Office skills, including SharePoint

A little about us

We are the Nucleus Group Services Limited and we help make retirement more rewarding. Here at Nucleus, people come first – whether it’s our colleagues, or the advisers and customers we support, we know that working in partnership and collaboration leads to the best outcomes. Together, we’ve shaped the platform to how it is today. We work hard, and we celebrate hard too.

Our ambition is to create a platform with a difference, putting the customer centre stage meant tearing up the rule book and starting from scratch. We’ve come a long way since then, but our mission remains just as focused. That’s why our culture, values, and social responsibility are things we keep at the top of our agenda – because we know they matter and have a big impact.

Our culture is one of the many things that sets us apart from the pack. We want to have an environment where our people feel that they can make a real difference, know they’ll be rewarded for their efforts and more importantly, enjoy themselves at work.

Are we a perfect match? Check out this video and find out!

Inclusion and diversity at Nucleus

As with most things in life, who cares, wins. We really care about inclusion.

For us it’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do. It’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. We owe it to ourselves and the industry to ensure we are playing our part in creating a fair, balanced and transparent financial services sector.

More diversity means broader experience, a wider set of perspectives and a better collective ability to problem-solve. And it means being more representative of customer groups, which supports areas such as product development.

At Nucleus, we offer a generous blend of benefits for the things that really matter to our people, including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.

If you’d like to find out more about us or the role, get in touch with Hannah in our People team. 

Read Full Description