Senior IT Engineer

Job title:

Senior IT Engineer

Company:

Job description

About usInteract provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi’s, Domino’s, Teva Pharmaceuticals, and Technicolor.Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in New York, Tulsa, Warsaw, Dubai and Manchester, we operate across North America, EMEA, and Australia.Click on any of our vacancies and you’ll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you’re a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.We are looking for a Senior IT Engineer who will be responsible for maintaining a corporate-wide, global IT function. Working closely with the business, you will maintain and enhance existing systems and ensure the reliability, ease of use and future proofing of our internal IT function.A little about you…

• Worked within a busy and varied IT department, handling a wide range of IT tasks and projects.
• Provided IT services for a business growing both organically and through acquisitions, ensuring seamless integration and scalability.
• Possesses strong technical knowledge of networking, ensuring robust and efficient network infrastructure.
• Administered on-premise Active Directory and equivalent Azure tenants, ensuring secure and efficient identity management.
• Managed hardware and software for a diverse range of devices including Windows-based machines, Apple devices, and Linux servers.
• Worked with SaaS products and other technologies, internet, and security systems, ensuring seamless integration and operation.
• Understanding of ISO27001 compliance requirements and information security controls, ensuring the organisation meets industry standards.
• Maintained a keen eye for detail, diligently following processes and maintaining audit trails to ensure compliance and security.
• Identified inefficiencies in processes and the wider organisation, offering practical solutions to improve efficiency and effectiveness.
• Demonstrated a willingness to learn on the job, staying updated with the latest IT trends and technologies.
• Exhibited excellent interpersonal skills, working collaboratively with colleagues to onboard new staff and resolve IT issues.
• Played a key role in enhancing team dynamics and fostering a collaborative work environment.

About the role…

• Support daily operations of network and server infrastructure to ensure optimal performance and reliability eg joiner’s, mover’s & leaver’s.
• Daily support activities such as resolving tickets, hardware and software related issues
• Align IT infrastructure with current and future business requirements and goals.
• Evaluate risks and ensure effective recovery and backup processes for critical systems.
• Help assure all IT activities comply with applicable laws, codes, and regulations.
• Assess, purchase, and manage new and replacement hardware to support business operations.
• Track inventory and status of hardware and software, including maintaining appropriate licensing levels.
• Proactively de-risk the organisation by identifying and mitigating information security threats.
• Ensure compliance with information security requirements and policies within the IT department and the broader business.
• Implement robust security measures for the network, data, and communication systems.
• Provide appropriate support to the wider business, maintaining a customer-focused approach.
• Test, troubleshoot, and adjust information systems to ensure they operate effectively and efficiently.
• Continuously seek opportunities to improve IT processes and systems to enhance overall business performance.

Expected salary

Location

Manchester

Job date

Wed, 13 Nov 2024 04:07:16 GMT

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