Sales Manager- Education in Rome, Italy

We are seeking a dynamic and strategic leader to drive the digital transformation of Education segment. This role requires a deep understanding of doing business with public administrations, leveraging frameworks, and comprehending public tenders and procedures. The ideal candidate will foster a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and the achievement of bold goals. Additionally, the candidate will influence and collaborate across segments, partners, and teams to drive growth and transformation, ensure alignment on short- and long-term account plans, define sales execution, and hold the team accountable for results beyond fiscal year boundaries. Building and maintaining a broad executive network, including partners, is also essential. This role includes people management responsibilities, such as driving employee growth and development, executing projects, and managing performance.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Responsibilities

Business Excellence

Evaluates revenue and consumption/usage, track forecasting trends across fiscal years, and drive reforecasting where appropriate. Delivers and demonstrates judgment in developing longer-term forecasting.

Oversees and directs actions across complex business areas, and manages planning and prioritization efforts across accounts to ensure that individuals and teams within and across organizations follow-through with appropriate responses to account needs; defines long-term expectations and goals across teams to guide the identification of strategic customer opportunities and the development of pipeline strategies, and to ensure strategy alignment with business priorities.

Driving Business Growth by Customer and Partner Obsession

Empowers the team to define strategies, objectives, and a rhythm of business (ROB) for account planning across the customer set, clearly articulating standards and priorities.

Defines and drives long-term strategies aimed at maintaining levels of customer satisfaction, and manages and leverages key executive relationships across books of business.

Drives the development and implementation of scalable strategies for maximizing selling and customer add opportunities across teams in their organization; holds teams accountable for optimally leveraging storytelling strategies, ensuring plans highlight Microsoft’s and partners’ solutions to elevate customers’ business, and driving customers to expand budget allocated to Microsoft; drives growth, revenue, and adoption by sharing best practices across teams and leveraging expertise across teams to identify and act on new opportunities.

People and Cultural Transformational Leader

Drives workforce planning, talent acquisition, recruiting, succession planning, and change management processes; holds teams accountable for and exemplifies how to have hard conversations, navigate employment law, support diversity and inclusion initiatives, and how to motivate/coach someone’s behavioral changes; identifies “talents of the future,” what will be needed in the role as time goes on/as the role evolves and determines how to build their workforce around that; ensures that they and other coaches constantly adapt their coaching techniques to the most up-to-date expectations; recruits individual contributors as well as leaders, understands the market and how to attract talent over competitors, and oversees leader development; influences the market by having presence and visibility that facilitates recruitment of market talent; creates people agendas that address the needs of the future and enables talent to grow by giving them exposure with leaders; cultivates strong relationships with human resources and learning/development teams to deliver on what is needed to develop and maintain talent.

Qualifications

• Several years direct/formal people management experience.

• Proven years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR Bachelor’s Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND several years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR equivalent experience.

• Deep Knowledge of Public Sector

• Fluent in Italian and English

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .