Customer Technology Advisor for SAP (m/f/d)

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Marketing and Sales

• Lead Opportunity creation, opportunity progression, opportunity closure in SAP areas: SAP Business Transformation Center, SAP Integration, SAP S/4HANA Cloud
• Provide demonstration of Kyndryl credentials in SAP and more specifically SAP cloud services
• Work closely with the local solution design teams in developing business bases, client presentations and SOWs
• Provide a focal point for the team to help understand capabilities, offerings, client references
• Become a recognized thought leader in SAP cloud services, utilizing conferences, white papers, client presentations to build awareness of Kyndryl credentials
• Be accountable for driving signings in the Alps market

Delivery

• Support end to end delivery of SAP work for client and ensure what’s sold is getting delivered to satisfaction of client and 10/10 Net Promoter Score from client, and delight clients.
• Work on helping organize project approaches and teams for client delivery
• Participate in project delivery, to varying degrees depending on project complexity
• Help resolve project issues as they arise
• Establish strong client relationships in key accounts to help progress the SAP Services portfolio

Practice

• Provide leadership by facilitating a community of like-minded practitioners to share and exchange ideas for practice growth and improvement
• Contribute content and advice to the offering development process
• Help shape the emerging model of the global SAP practice

People

• Help establish capability and skills models for the core domains
• Become a role model for global practitioners in the core domains

Who You Are

Who You Are

• Extensive experience and recent proven track record in IT Consulting or IT Management Consulting with regional or global consulting firm (Big 5 or boutiques) with delivery and business development success and growth
• Established history combining SAP consulting, sales, and delivery; experience delivering workshops, assessments, strategies, roadmaps, designs, and deployment plans
• Demonstrated record creating & executing client transformation programs to drive strategies, optimization, and modernization
• Track record of developing and expanding client relationships with executive focus, proven ability to present strategic content and drive transformation across a broad range of stakeholders (executive, tech, etc.)
• Differentiated industry expertise (in at least one of: Consumer / Travel, Financial Services, Media/Communications / Energy, Healthcare / Life Sciences or Government) and depth across technology and IT trends, challenges, solutions, market dynamics, competition, and peer group activities
• Demonstrated ability to shape large complex, multi-competency deals across the Kyndryl Practices portfolio (e.g., Cloud, Applications, Data/AI, Network & Edge, Datacenter, Security, Resiliency, and/or Digital Workplace Services)
• Experience with Statement of Work / Contract development, iteration, refinement, negotiation, and deal closure
• Development of business cases with return-on-investment analysis
• Deep experience working with hyperscalers (AWS, Azure and GCP) across large optimization, migration, and modernization solutions. Familiarity with their methods, ways to partner and cloud capabilities
• Understanding and articulation of the vision for modern engineering (e.g., agile, cloud native, DevOps) and operations (e.g., observability, automated response, SRE etc.) and ability to articulate a path toward a target operating model (people, process, and tools)
• Fluent in English and German

Preferred Professional and Technical Expertise:

• SAP and/or Cloud certifications
• Extensive experience in an SAP technology sales environment with a specific focus on SAP basis including the various migration strategies to drive client transformations
• Capability to transform business applicative requirements into SAP technical components
• Knowledge about SAP sales programs such as SAP RISE

This position is classified in the job family “ST2” according to the applicable IT

collective agreement. Your actual salary will be agreed in a personal interview, 

taking into account your professional experience and qualifications and might be

significantly higher than the minimum salary under the collective agreement. 

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact’s Kyndryl email address.

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