Project Manager in London, United Kingdom

Company Description:

McDonald’s has run its business in the UK since 1974 and celebrates its 50th anniversary this year. The business currently operates over 1,450 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald’s is one of the UK’s largest private sector employers, employing over 177,000 people.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 23,000 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever!

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We’re a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald’s means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture

Our Global vision is to build a better McDonald’s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

Hybrid Working

This role is based in our East Finchley office working 3 days in the office and 2 days remotely

Job Description:

The Opportunity

As a McDonald’s Project Manager you will get to work on a variety of strategic and exciting projects to be delivered across UK&I. As the Project Manager you will be responsible for the end-to-end delivery of the project, from shaping the approach through to achieving the desired outcomes.

The projects you lead will vary as we believe that a good Project Manager’s skills are agnostic, and you can quickly learn the subject specific details. Whilst you will be leading the project team, project management at McDonald’s also requires you to roll-up your sleeves and get stuck in.

What will my accountabilities be?

Your primary goal is to deliver the projects, within agreed timeframe, within budget and to a high standard, ensuring goals and benefits are achieved. You will therefore be responsible for:

• Defining, maintaining and managing the project plans, including the identification and scheduling of project deliverables and milestones

• Defining funding requirements, navigating the securing of funds, and subsequently tracking delivery against budget

• Defining resource requirements to deliver projects, being clear on roles and responsibilities, and managing the assignment of functional resources at different phases of the project (may include establishing a cross functional team of SMEs)

• Managing the relationship and completion of deliverables by third parties as required

• Providing leadership to the team in the delivery of the project plans, ‘rolling up sleeves’ where necessary

• Establishing and leading the governance forums required

• Reviewing and approving key deliverables of the projects (ensuring both quality and integrity of content)

• Maintaining the RAID log and managing the Change Request process if required – removing roadblocks and escalating as appropriate

• Creating the narrative for the projects and manage all stakeholder engagement, including corporate stakeholders, third parties, global, franchisees, P-Teams, restaurants, etc

• Preparing regular status reports and ensuring all stakeholders are kept up to date

• Leading regular interactions with the Sponsor to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the project outcome

• Working with global stakeholders to leverage central expertise and learnings from markets who have already adopted solutions

As an ambassador of the Transformation Team you will also:

• Support the general upskilling and capability build of project management across the organisation, working closely with the Head of Project Delivery

• Coach and mentor junior project managers

• You will support the general knowledge build and understanding of the Transformation Team across the business

What Team will I be a part of?

You will be part of the ‘Transformation team. This hugely important team connects people across our business to focus on delivering the right projects, in the best way, to achieve our business goals. It proactively and independently challenges and innovates, working diligently to improve the way we work and deliver Transformation as a business.

Who are my customers?

Your key stakeholders are wide and varied, and include:

• UK&I Exec and Directors

• Executive Sponsor

• Functional/department experts

• The wider Transformation Team

• Tech Team

• Franchisees

• Restaurants

• Global stakeholders

Qualifications:

What background do I need to have?

Essential:

• A bachelor’s or master’s degree in a related field, or equivalent work experience

• Experience in delivering projects end to end

• Experience with project planning tools (e.g. MS Project)

• Experience in tracking project finances and resources

• Excellent strategic planning and delivery skills

• Ideally a project management qualification from the below:

• Prince 2

• Managing Successful Programmes (MSP)

• Project Management Institutes (PMIs) Project Management Body of Knowledge

• Experience in leading diverse team in a matrix management structure

• Demonstrated experience in managing upwards (incl. C-suite level)

• Excellent influencing and negotiating skills

• Excellent stakeholder management and relationship building skills

• Excellent verbal and written communication skills

• Strong business acumen and a results-orientated approach

Desirable:

• Knowledge and experience of agile ways of working

• Experience of delivering legislative projects

• Knowledge and experience hospitality, leisure or retail sector

• Knowledge of how a franchised business operates

Additional Information:

At McDonald’s we are People from all Walks of Life… 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”

#LI-Hybrid

Requsition ID: REF8098E_744000025786885