Solution engineer

Job title:

Solution engineer

Company:

Chift

Job description

We created Chift two years ago and we want to be the European leader of financial software integrations by 2027 🚀 It’s an amazing opportunity to be part of the early builders of an ambitious and fast-growing start-up.You will be working closely with the Head of Engineering and your actions will have a direct impact on the company and the product used by our clients. Depending on your skills and the strategy, we will prioritize the many projects you will be working on.TasksYou will have a key role in our company as you will be at the heart of our clients’ satisfaction. We seek a proactive individual who is ready to embrace responsibility, with a strong focus on assisting our customers in successfully implementing Chift’s solutions.You will collaborate closely with our Customer Success team, but with a strong focus on the technical aspects. From the very first onboarding meeting, you will guide clients in identifying the optimal approach to integrate Chift into their environment, ensuring they possess the necessary knowledge for successful implementation. Additionally, you will work closely with our Product & Growth teams, acting as a true facilitator to help scale the solution with our customers.Here is an overview (not exhaustive) of your responsibilities:

• Supporting new customers through the onboarding process, ensuring a seamless transition to production
• Designing tailored solutions with customers, leveraging Chift’s platform capabilities
• Be a true pillar between Chift’s teams (Product & Growth)
• Partnering with our tech team to develop and refine new integrations and features that meet client needs
• Contribute to the development of technical documentation, guidelines, and best practices

Requirements

• Minimum 3 years of experience. Startup experience in a fintech in a similar role is a BIG plus.
• Technical knowledge:

Understand how different technical components work together (e.g. API, Security, …)Technical experience in accounting, ecommerce, POS, invoicing or payments is a BIG PLUS!Knowledge of APIs and integrations is a BIG PLUS!Knowledge of SQL is a PLUS!Knowledge of Python is a PLUS!Beyond technical knowledge, a keen interest in business logic is needed as you will have to quickly understand the client’s use cases, with the ability to translate them in technical solutions.Strong verbal/written communication and presentation skills, including the ability to effectively communicate with both business and technical teams.Strong project management skills, autonomous, strong attention to details and excellent problem-solving skills are characteristics that defines youYou should not be scared of developing supporting documentations & flows to empower your technical solutionsThirst for knowledge; you love challenges and are eager to learn new things. Moreover, you want to understand the different technologies used to have a good overall view of the solution.Startup enthusiast: the environment is more rock and roll than a corporate job. You need to be open-minded, resourceful, curious, and enjoy collaboration.Having an ownership and “doer” spirit: the small size of the team will allow you to take the lead on different subjects.Language: French nativeBenefitsAt Chift, we offer:

• Full availability of our CS & Technical team to support and coach you.
• Steep learning curve 📈: varied work allowing you to juggle between different technologies.
• Experience in a young, rapidly growing tech startup 🚀 and a great atmosphere 🍻.
• Flexible work schedule and a mix of office/remote work.
• Attractive package (salary, meal vouchers, eco-vouchers, mobility budget, flexible vacation days 🏝, etc.).
• Possibility of accessing equity in the next funding round 🚀.
• A good atmosphere in a startup means: aperitifs, lunches, and activities to celebrate each important milestone together.

You see yourself in the job description ? Please join us ! Here is how we proceed: * Informal call with Alexandre, founder associate at Chift. Just to see if there is a fit between the role and your motivations.

• First call with Henry, the CTO. He will get to know you and challenge some of your technical knowledge
• Technical case with Henry, the CTO. This step is crucial for assessing your technical skills.
• Meeting with the other co-founders, Gauthier and Matthieu. Culture fit.

ChiftAt Chift, we help SaaS companies to build integrations at scale.We offer unified API’s to software companies. It’s like a multi-plug : with one single integration, SaaS access a world of connecting opportunities and add connectors in one click instead of waiting weeks of development.We focus on Financial & Accounting integrations in Europe with Accounting, Invoicing, POS and Ecommerce.By being integrated with the right tools, software companies allow their clients to streamline their operations like never before.

Expected salary

Location

Bruxelles

Job date

Fri, 20 Sep 2024 22:55:37 GMT

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