Ledertrainee til Kundeservice – Gentofte

Job title:

Ledertrainee til Kundeservice – Gentofte

Company:

IKEA

Job description

Ledertrainee til Kundeservice – Gentofte“You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.”LocationGentofte (Copenhagen)Employment typeFull Time TemporaryDepartmentCustomer RelationsDeadline2024-11-14You already applied for this job.Candidate profile (title) Who you areCandidate profile (text) – en_UK / en_INTERNATIONAL At IKEA, we believe that people are the driving force behind our business. That’s why we are now looking for a new Leader Trainee for our ambitious Leader Trainee program. We are looking for you, who see opportunities and are motivated to learn how to become a successful leader in the future. You have your feet firmly on the ground and are capable of challenging existing ways of doing things. At the same time, you understand how to build relationships and create trust, and you want to contribute to the development of people around you.To succeed as a Leader Trainee, we expect you to:

• Join us with a lot of energy, speed and drive to challenge and empower yourself and the team
• Have a passion for leadership and developing people
• Be flexible and able to prioritize the different assignments doing the day/week
• Is ready to adapt to changes and see opportunities rather than limitations
• Naturally take initiative and achieve results beneficial to both the business and people
• Communicate clearly and be able to write and speak professionally in both English and Danish
• Have an interest in interior design and retail – additionally, it’s advantageous if you have experience in the retail industry or within a large organization.

Key responsibilities (title) A day in your life with usKey responsibilities (text) – en_UK / en_INTERNATIONAL During your Leader Trainee program, you will be assigned to a specific department. For this position, it is the Customer Relation department. Alongside a competent leader, you will have the opportunity to develop your leadership skills and learn to take responsibility. At IKEA, we have a practical approach to learning, so most of your education will take place “on the floor” alongside your employees in operations. Here, you will be involved in your leader’s daily work, and in combination with various training modules, you will gain insights and the skills to lead and operate a multimillion-dollar business with between 8-50 employees.During your education, you will learn about:

• Your leadership style, self-leadership, and IKEA’s leadership philosophy
• Coaching, development discussions, and handling difficult conversations
• Theoretical and practical experience in the retail industry and different business approaches
• Recruitment, budgeting, and staffing planning.

The Leader Trainee program lasts for approximately 18 months – you can learn more here: www.ikea.dk/lederTeam vision ( title) Our team within IKEATeam vision and mission (text) – en_UK / en_INTERNATIONAL We offer you a job in one of the world’s most exciting retail companies, where the pace is high and the everyday is dynamic. You will become part of a diverse and welcoming team that stands together, listens, and challenges each other. There are endless opportunities at IKEA, and you determine your own pace and direction.Let’s connect Questions and support? Let’s connect!Let’s connect – en_UK / en_INTERNATIONAL If you have any questions about the job, feel free to contact Customer Relation Manager, Melissa Riedel på [email protected] or People & Culture Specialist, Sophie Walter på [email protected].
For questions regarding the recruitment process, please reach out to Senior Recruiter, Maja Sørensen, at [email protected].
Please note that we do not accept applications via email, but only through our recruitment portal.Local section (title) – en_UK / en_INTERNATIONAL Other informationsLocal section (text) – en_UK / en_INTERNATIONAL •The position is an average of 37 hours per week on an individual contract. Overtime is reflected in the salary

• Salary within IKEA’s salary policy
• Working hours are between 08:00-21:00 Monday to Sunday
• Weekend work every 2nd weekend
• You will be part of a shift rotation with both staffing and responsibility hours. Additionally, you will have influence over your own working hours in accordance with the business
• We offer various employee benefits, including: Pension scheme, health insurance, massage scheme, canteen scheme, staff discount, discount schemes with partners, annual gift, and bonus scheme, etc.
• Start date: December, 2024 or by agreement.
• Apply latest 14th. November
• We have an ongoing interview process and reserve the right to close the job when we have received enough qualified candidates.

Why you will love usFrom the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!

Expected salary

Location

Gentofte, Hovedstaden

Job date

Sun, 03 Nov 2024 04:12:00 GMT

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