Customer Service Officer

Job title:

Customer Service Officer

Company:

Vivaldis Interim

Job description

Customer Service OfficerHASSELT – Ref. A-694492OfficeVoltijds€ 2200 – 2800 / maandVaste job na geslaagde interimperiodeFunctieVivaldis Office is looking for a Customer Service Officer for our client in Hasselt. Our client is specialised in incident management and roadside assistance.
Feel free to take a look at the vacancy! If you have any questions, you can reach us by phone on +3211 94 81 56.Your duties as a customer service officer will include:

• You’ll respond to incoming phone calls and mails;
• You’ll gather the necessary information and check it’s accuracy and completeness;
• You’ll provide the needed technical support and communicate with the workshops;
• You’ll update all the involved parties;
• You’ll monitor the agreements;
• You’ll follow the contract-related issues up and respect the imposed deadlines.

ProfielAs a customer service officer you can recognise yourself in the criteria below:

• Preferably you have gained a first experience in customer service;
• You are fluent in English and Dutch and in one of the following other languages: Polish / German;
• You can easily work with the computer, especially with MS Office;
• You’re a social person with strong communication skills;
• You have attention to detail and are stress-resistant;
• You work organised and have great organizational and time management skills;
• You’ll be working the dayshift from Monday until Friday (being flexible to work on a Saturday in busy periods) or you’ll be working 3 nightshifts per week.

Alle Vivaldis collega’s zetten zich in voor een gelijke kansenbeleid. Wij selecteren op basis van ervaring, studies en competenties en niet op basis van nationaliteit, uiterlijke kenmerken, geaardheid, religie, handicap, leeftijd en /of geslacht. Onze rol als uitzendbedrijf impliceert het streven naar inclusie en diversiteit. Discriminatie wordt niet getolereerd.Wat kunnen we jou bieden?What’s in it for you as the new customer service officer:

• You’ll end up in a leading company in an international environment;
• You’ll work in a full-time position with a strong emphasis on work-life balance;
• You’ll be working in a 40-hour week, which means you’ll get 12 extra vacation days;
• You’ll receive a competitive salary including fringe benefits;
• The company hosts various social events to boost the team spirit;
• Hard work pays off! After a successful interim period you’ll receive a permanent contract.

We look forward to your application if you’re convinced of this vacancy.

Expected salary

€2200 – 2800 per month

Location

Hasselt, Limbourg

Job date

Tue, 08 Oct 2024 02:47:44 GMT

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