Field Optimisation Team Member

Field Optimisation Team Member

Job Req ID: 40265

Posting Date: 18 Oct 2024

Function: Engineering

Unit: Networks

Location:

Assembly, Bristol, United Kingdom

Salary: TMNE3

Bristol, 3 days office 2 days remote

Close date: 3rd Nov

About BT

Why ES?

Engineering Services is at the heart of BT’s service delivery – we plan, build and maintain BT’s 5’700 exchanges and 289 radio sites across the UK and we maintain 10 data centres and 25 EE sites.

We understand and care about what our customers need. ES helps BT provide an “always on” customer service experience in an increasingly demanding world. Our job is to keep the BT network safe and working 24/7/365. We’re also excited to be building the networks of the future – 5G, software defined networks, and network convergence, to name a few

The role and your responsibilities

Power/Electronics

• Working within the following 3 areas – power, radio & electronics to create a fluid, monthly plan of work in line with demand owners forecasts and capacity within the field. Making use of effective reports and systems to undertake RCA and Jeopardy management.

• Proactively raise awareness of mis-balance in demand to forecast and agree corrective action with relevant stakeholders.

• Identify performance concerns and work with team and/or alone to undertake structured problem solving to continuously improve Plan performance and

• accuracy.

• Ensure all tasks (including backlog) in the plans are correctly dated. Undertake task dependency analysis and progressing tasks to a fluid status in line with plan delivery and customer expectation.

• Review requests for tasks from field to ensure they are relevant, have appropriate forecasts associated before creating and adding into plans.

• Building collaborative relationships and keeping key stakeholders and customer informed to ensure plan accuracy and priorities are met.

• Ensuring that mandatory Power compliance routines are delivered by their target dates by using various power reports.

• Working closely with power policy teams and PIRM administrator to ensure power routines progress into the monthly plans.

• Building tasks and supporting new initiatives in the power space in conjunction with power policy teams.

• Track programme dependencies and delivery, using physical trackers & systems to manage the fluidity of work in line with customer expectation, field supply & Forecast. Engaging both field and support teams to drive programme success.

Radio

• Responsible for scheduling rigging work (inc backlog) for a region, ensuring riggers have fully fluid jobs and all dependencies have been arranged.

• Health and Safety Routines planned within SLA.

• Tasks are built and pinned with correct task types and estimates.

• Manage and raise POs for third party access costs including site costs, additional equipment, and Traffic

Management.

• Work closing with Rigging manager and field team to resolve issues and deliver the Radio plan of work.

Skills

Be conversant with the latest Microsoft packages.

Experience in being able to provide insight and analysis utilising different data sources.

Understanding of Technology systems and how they link together including engaging with ASG teams to proactively rectify issues before/as they arise. (fos / swdt / wfmt / field schedule )

The ability to actively participate in the development and implementation of best practice solutions that enables continuous improvement.

To be able to confidently participate and facilitate both virtual and face to face meetings.

BENEFITS

• Tailored training and development opportunities to continue to build your career

• 22 days’ annual leave (not including bank holidays), increasing with service

• Life Assurance

• Pension scheme – If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%

• Direct Share scheme

• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

• Discounts off EE mobile pay monthly or SIM only plans

• Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment

• Shared Parental leave – maximum amount of leave you can share with your partner is 50 weeks

• 3 volunteering days per year

• Access and involvement with our incredible 11 People Networks including Able2 network, Careers network, Ethnic diversity network, Gender equality network and Pride network

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today?

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.