Associate OTC with French

Job title:

Associate OTC with French

Company:

Smith & Nephew

Job description

Smith & Nephew is a global advanced medical technology business. We support healthcare professionals in more than 100 countries to improve the quality of life for their patients. Since 1856, when our founder T.J. Smith developed a new method for refining cod liver oil, and in World War One when his nephew led the supply of wound care products, to the present day, Smith & Nephew continues to pioneer health solutions.Through our market leadership positions in Sports Medicine, Trauma, Orthopaedic Reconstruction and Advanced Wound Management, our 16,000 employees continue to improve outcomes and expand access, constantly striving to create value for healthcare professionals, patients, payers and shareholders.Associate OTC with FrenchWorkplace: WrocławLife Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.Smith+Nephew is hiring Associate OTC with FrenchAs a key player of the finance operations role in Smith & Nephew Global Business Services (GBS) you will be responsible for the delivery of effective and efficient finance transactional processes as well as for following the designed control metrics from a GBS centre as described in the S&N Finance Order to Cash taxonomy in line with the Group Finance Manual requirements.What you will be doing?

• Contact customers to collect outstanding debt and negotiate payment plans.
• Coordinate customer queries with relevant departments for dispute resolution and follow assigned collections strategy.
• Manage customer administration needs to facilitate invoice payment and implement process improvements.
• Monitor assigned portfolio of customer accounts for debt reduction and receivables improvement, working with OTC tools such as SAP and Getpaid.
• Cultivate strong collaborative relationships with internal customers, including Sales and Customer Service, to enhance communication and query resolution.
• Report current status and identify potential risks to Credit Controller, while ensuring compliance with collections policies and procedures.

What will you need to be successful?

• Minimum 1 year of collections or cash application experience in an international environment, with credit knowledge considered advantageous.
• Comprehensive understanding of end-to-end OTC operational and financial controls, business processes, and reporting.
• Demonstrated ability to drive process improvements with a proven track record.
• Fluency in both written and spoken French and English.
• Exceptional verbal and written communication skills to effectively interact with internal and external stakeholders.

at Smith+Nephew we offer:Private health
care | multisport
card | life
insuranceSubsidies for
trainings |
postgraduate
studiesAnnual bonus |
sharesave plan |
going extra
miles programSubsidized
meals and fruits |
integration partiesPossibility of
working
remotely |
flexible working
hoursPossibility of
growth in the global
life sciences
companyCaring,
collaborative
and courageous
business
environmentRelaxation
zones in the
modern
workplaceOsoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

Expected salary

Location

Wrocław, dolnośląskie

Job date

Thu, 10 Oct 2024 22:08:56 GMT

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