IT Support Engineer – Antwerp – Permanent contract

Job title:

IT Support Engineer – Antwerp – Permanent contract

Company:

Michael Page

Job description

As an IT Support Engineer, you will support our IT infrastructure. You are the first point of contact for IT-related issues and ensure continuous improvement of our IT infrastructure as well as the team’s efficiency.You provide first-line support. This includes, among other tasks:

• Receiving incidents and requests that come in via phone or email, and registering them in our ticketing tool,
• Resolving standard issues and assisting users with the correct daily use of our IT infrastructure,
• Escalating issues and questions when immediate solutions are not available, and keeping the user informed about the status of their issue or request,
• Following up daily on backups and monitoring alerts, and escalating alarms that arise from the monitoring tool,
• Creating new users with the necessary rights, access, and hardware,
• Installing new computers to replace old ones.

Permanent contract|Great work environment

• At least 3rd degree in IT Management or equivalent through experience,
• Experience in support/service desk is a plus,
• Dutch is a must, English is recommended,
• Knowledge of the following is a plus:

• Office 365,
• Windows 10,
• ITIL,
• Zabbix,
• Barracuda Backup,
• Windows Server,
• VMware virtualization.

As an IT Support Engineer, you will support our IT infrastructure. You are the first point of contact for IT-related issues and ensure continuous improvement of our IT infrastructure as well as the team’s efficiency.

• An exciting and dynamic work environment where you can fully develop yourself,
• A competitive salary and extra-legal benefits (group insurance, hospitalization insurance, dental insurance, …),
• Flex Income Plan (bike leasing, toll badge, De Waterbus subscription, purchase of multimedia, …),
• Maximum amount of meal vouchers.

Expected salary

€60238 per year

Location

Anvers

Job date

Tue, 24 Sep 2024 22:34:19 GMT

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