Technical Writer

Overview

As our business continues to grow, we are looking for a Technical Writer to help us document our awesome product features, enabling our teams, users, and partners to have a reliable source of truth regarding the evolution of our iGaming Platform.

The selected individual will be responsible to:

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Key responsibility in managing and improving our current documentation repository while keeping all the documentation up to date.
• Produce high-quality documentation (e.g. user manuals, guides, FAQ pages, tutorials/ step-by-step instructions)  with a focus on both technical and business flows.
• Collaborate with development and product teams to align on the documentation approach.
• Write and publish release articles to announce software updates, product launches, and other significant developments.
• Occasionally define English copy for platform components, functionalities, tools, and descriptions to maximize user experience and usability.
• Help / ensure the platform experience is user-friendly with appropriate terms and concepts.

Requirements

You’ll be a great fit if you have:

• Working knowledge of the iGaming ecosystem is a great advantage.
• Familiarity with the SDLC and software development.
• Proven working experience in technical writing of software documentation.
• Previous exposure to highly technical teams as well as business/client stakeholders.
• Ability and interest in building a product knowledge base.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Great organizational skills and ability to follow multiple threads at the same time.
• Ability to work independently.
• Analytical mind with problem-solving aptitude.

Benefits

• A lean, focused company, offering a flexible working environment.
• The opportunity to work with and learn from a highly-skilled, talented team.
• A great company culture, where accountability is innate, transparency is key and competency is virtue.
• Being part of a small, tight-knit, caring community.
• Work equipment of your choice.
• Private health insurance.
• Learning budget.
• Fitness benefit.
• Parking/transport or co-working allowance.
• Company wide and team-based get-togethers.

Tagged as: 3-5 Years