Head of Smart Automation Centre of Excellence

Job title:

Head of Smart Automation Centre of Excellence

Company:

Euroclear

Job description

Job Description:Division: Group Digital Capabilities (GDC)The Smart Automation Tribe sits within the Group Digital and Capabilities Division and is responsible to deliver efficient, scalable, resilient and high-quality digital Business Operation Processes to the entire Euroclear Organization and its Customers, in a safe and controlled environment through Smart Automation.The Smart Automation Tribe is an Agile organisation of about 100 IT professionals located mainly in Brussels, India and Krakow. The Tribe consists of one Smart Automation Centre of Excellence (CoE), nine delivery squads and an orchestration squad (transversal functions).The mission of the Smart Automation CoE is to guide and enforce harmonized adoption of the Smart Automation capabilities operating model, to define and refine people skills and training needs, processes, technologies/tools, best practise and governance to enable Smart Automation implementation at scale, and to independently ensure organizational alignment with harmonised ways of working across all areas and servicing tribes.The main Smart Automation platform-based capabilities owned and governed by the CoE are Business Workflow Management (Pega), Robotic Process Automation (UIPath), Low Code Productivity tools (Power Platform and O365, Docusign, ABBYY Flexicapture), Virtual Assistant (Druid AI) and Reconciliation (FIS Data Integrity Manager).The CoE is also responsible for the Euroclear Group End User / Citizen Development strategy, governance, and enablement, mainly through Microsoft Power Platform.To support the delivery of Smart Automations, the CoE facilitates related trainings across the Business Units and drives the communication and change management through the organisation.The CoE consists of a team of technology leads that are responsible to:

• lead the Smart Automation technology transformation at group level covering all dimensions (people/processes/structure/technology).
• draw upon a deep understanding of the best practices, values, principles and methodology of the technology to influence and guide the evolution of the technology practice.
• ensure the technology methods and process are followed as per the agreed Operating model of the technology.
• promote the usage of the technology practices and help delivery squads to maximize value delivery through well understood technology techniques.

The CoE also includes the team that manages and runs the PEGA Platform. Role:

• Lead the definition and implementation of the Smart Automation capabilities and technology strategy to meet the needs of the business, with a focus on reviewing the Smart Automation Platform strategy, governance and operating model (mainly Pega, RPA and Power Platform), to enable delivery of automations outside of Smart automation Tribe, including by end users (Citizen Development).
• Translate the strategy into a multi-year investment plan endorsed by Enterprise Architecture and secure the related financing by mobilizing support from stakeholders and management up to Executive level.
• Ensure achievement of the strategy by sponsoring the related initiatives (mature existing capabilities with a focus on reusable components, purchase of new / replacement of old tools/technologies), monitoring achievements and demonstrating the value of the technologies purchased.
• Provide guidance and advice on the CoE strategic objectives to stakeholders and management up to executive level.
• Manage The Smart Automation CoE relationships with multiple programs, capabilities & tribes at Euroclear Group level.
• Support the Tribe Product Owner with the roll out of the Smart Automation services and technologies with business and IT stakeholders.
• Be part of the Smart Automation Tribe Leadership team, which is responsible for the execution of the Tribe Strategy, the organisation of Operations and the achievement of the Tribe objectives.
• Lead the COE teams composed of CoE technology leads and platform/asset managers and experts, responsible for the delivery of stable and scalable Smart Automation platform services, and for the enforcement of the defined technology governance for both IT and Citizen Developers.
• Lead and develop the CoE by managing the overall maturity and performance of Smart Automation technologies, identifying the need for and incubating new technologies, and ensuring that methods of working with the new technology are understood, implemented and followed at corporate level.
• Build a maturity measurement system and, together with architecture, perform regular maturity assessment of the teams and technologies. On a quarterly basis make recommendations and sponsor initiatives to improve the efficiency of the delivery of these technologies and monitor achievements.
• Develop and maintain periodically a set of reference documents covering the strategy, organizational structure, processes, people roles, and technology dashboard for each Smart Automation technology.
• Ensure a coaching practice, making sure sufficient and coherent coaching is available to support the transformation. Ensure that a comprehensive training portfolio is available, and that people get the right trainings.

Qualifications:

• You have at least 10 years’ experience in IT related domain, with a strong interest and knowledge of Smart Automation/Hyperautomation technologies, their evolution and how they can support Euroclear business and strategy.
• You are able to cooperate and interact inside and outside of the Euroclear technology organization, at all levels of the organization, and you can influence and understand dynamics of stakeholders, both as individuals and as group.
• You have proven leadership to steer people and projects in a changing environment.
• You are able to work independently, and you show an entrepreneurial spirit.
• You are able to step back and have a transversal view, with significant judgement to take decisions with long term impact.
• Ability to listen, adapt and demonstrate problem-solving skills; pragmatic and result oriented; focused on delivering the objectives.
• You like challenges and are able to work in a changing environment.
• You are able to manage a team of experts.
• You have or are able to rapidly create a network within the organization.
• You have proven experience in Scrum, and/or knowledge of Euroclear Agile framework.
• You have knowledge of software delivery life cycle.

Soft Skills:

• Change Orientation adapts to differences and changes in the environment; takes a flexible approach to reach outcomes.
• Critical Thinking: Thinks about the long-term organization strategy and how to align to and implement it; produces useful new strategic insights.
• Team Leadership: Builds a successful team, ensuring it is focused, motivated, and inspired to achieve organizational objectives, encouraging performance excellence, and addressing underperformance when required.
• Developing Others: Builds the long-term capability of others by guiding and developing them to make the most of their competence and potential, based on an accurate understanding of their true strengths and development needs.
• Excellent communication skills, listening – writing – presenting, including prior experience engaging executive management.
• Negotiate and influence business partners and executive leadership.
• Able to learn quickly in a complex environment, to synthesize the situation and resolve challenges in a ‘can-do’ mentality.
• Act as a role model for the department, division, Euroclear, its partners and all stakeholders involved.

Join Euroclear, where people power our success. As a people manager, you’ll align the aspirations of our talented team members with the purpose of the organization. Your role? Inspire, empower and grow your team to achieve goals efficiently. You’ll nurture talent, delegate wisely, and drive#LI-ME1About Us:Why join usEmbark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system.What We Offer:

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
• Practice your talents in a highly professional international environment.
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.

New ways of workingFind your own optimal balance within our hybrid working model, where you can connect at the office and also benefit from remote working.Great Place to Work for AllWe are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, …). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process.About the Team: The Group Digital Capabilities (GDC) division contributes to Euroclear’s competitiveness by delivering reliable and sustainable IT solutions for the financial securities markets. Our teams deliver new IT solutions and improve existing applications for both our internal and external clients. We deploy changes into the production environment in a controlled and structured way that does not compromise production stability and we ensure applicative production support.

Expected salary

Location

Belgique

Job date

Sat, 20 Jul 2024 06:32:06 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.