Innova
Job title:
IT Application Production Support Engineer – Brussels
Company:
Innova
Job description
Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs around 50,000 professionals worldwide and reports annual sales approaching $3 billion. Through our global distribution centres in North America, Asia and Europe, we provide our customers with strategic technology and business transformation solutions, enabling them to operate as leaders in their fields. Since the official acquisition of VOLT in September 2023, INNOVA has boosted its capacity to provide effective staffing solutions across a range of industries and skill areas, including IT & Telecoms, Digital Entertainment, Engineering, Finance and Life Sciences.💼Job Title: IT Application Production Support Engineer
👨💻Job Type: Freelance
📍Location: Brussels, Belgium
💼Work regime: Hybrid
🔥Keywords: Linux, Mainframe, Oracle, SQL, & DB2Sector: Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that meet the evolving needs of its stakeholders.Position Overview:
- We provide End to End Production Services for the Daily Baking, Payments and Risk&Credits Tribes, with as main activities :
- E2E L2 support of Go-live, service availability and on-call 24/7 L2
- E2E L3 support of Technology expertise and on-call 24/7 L3
- In order to provide a reliable IT service for our employees and customers we are the guardian of the operational quality of our IT systems
- We guard an optimal time-to-market / quality balance for our releases, with a special focus at availability and business continuity
- We provide an efficient, high quality first and 2nd line support for all IT-solutions
What you’ll do:
The Application Production Support (APS) squad handles business and technical applications within its domains, providing 2nd line support for Daily Banking, Payments, and Risk & Credits. They manage new business releases and IT operational support in QA and Production environments, primarily in Brussels, with international collaboration.
We are seeking an APS Engineer to oversee the Run & Deployment of Payments applications, particularly the Money Transfer System (MTS). The candidate should have multi-platform knowledge (Linux, Mainframe) and strong coordination and communication skills.
Responsibilities:
- Fix incidents in QA and Production, supporting the Payments Tribe.
- Ensure timely and effective deployment of applications.
- Prepare detailed runbooks, identifying stakeholders and actions.
- Analyze technical dependencies between components.
- Update the Current State Architecture document and create support documentation.
As an incident solver:
- Find, advise, and implement solutions to resolve incidents.
- Document resolution progress and solutions.
- Investigate, analyze, and document incident causes and solutions.
- Evaluate if incidents need escalation to the Incident Manager on duty (iMod) with the squad Scrum Master.
What you bring:
Technical experience:
Mandatory:
· Good knowledge of Linux
· Medior Operating system Linux
· Medior Database oracle / SQL
· Medior on automated batch scheduling
· MS Office XLS, Word, PPTPreferable:
· Knowledge of Mainframe:
· Mainframe z/OS
· DB2 for z/OS, SQL, SPUFI
· DB2 and IMS utilities
· TSO/ISPF, JCL
· Cobol· Experience in Unix/Linux scripting (powershell)
· Knowledge of MQ Series
· Experience in distributed scheduling (CTRL-M)
· Experience in a second line
· Some knowledge about cloud environments
· Experience in the deployment of business applications
Expected salary
Location
Bruxelles
Job date
Thu, 05 Sep 2024 07:58:15 GMT
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