System Engineer for Customer Experience – Tietoevry Create (m/f/d) Consulting

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Are you eager to learn and ready to advance your career in the field of contact center solutions? Then this is the role for you!

We are looking for a System Engineer for Customer Experience Consulting who wants to be part of Tietoevry Create. Tietoevry Create is the leading digital accelerator for innovation and sustainable value creation. We combine business design with software engineering to bring digital business to life.

With about 300 Tietoevry experts and offices in Vienna, Linz and Graz, Tietoevry Austria is committed to develop enterprises and society through IT by realizing new opportunities in customer’s business transformation. We believe in professional development and results by supporting our customers on their journey into a meaningful digital world.

When joining Tietoevry Create as a System Engineer for CX Consulting, you

• support our local and international project teams with complex contact center solutions
• act as a system engineer who implements cloud solutions
• support and follow our consultants who build the understanding of customer business, anticipate customer needs and discover alternative solutions that are relevant for our customer’s success

Who we are looking for:

You have

• sustaining interest in contact center solutions like Genesys Cloud, Parloa or Novomind
• a broad technical understanding (databases, webservices, basic architecture view, cloud systems)
• the capability of configuration and scripting (lightweight development, strong development skills are nice to have but not mandatory)
• the ability for engineering and as well some consulting
• knowledge of the german language (C1)
• ideally experience in the contact center area

As a person you are

• proactive and act with open mind by challenging the status quo and drive actions for change
• taking ownership of your results and delivered quality and passionately drive execution to add customer value
• having fun at work, love to learn new things and work within a dynamic team

We offer 

• We offer you professional growth, meaningful projects, open culture, and an outstanding work-life balance!
• We offer you an opportunity to create the future of a growing, fast-developing, and important sector.
• We believe that our organizational culture is an important part of enabling you to be successful.
• We provide a flexible hybrid work model as part of our culture and way of working.
• Additionally, we offer benefits like laptop and smartphone also for private use, health programs, team events, excellent public transport connection, food vouchers, contribution to the costs of the Austrian “Klimaticket”, fresh fruits, the perfect environment to prosper professionally, and a lot more.
• Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge.

The annual gross salary for this position will start from € 44.000,00 on a full-time basis, depending on your qualifications and experience, as well as the type of contract. Our aim is to provide you with a salary package that is both competitive and reflective of your relevant experience, while also aligning with current market standards.

Did we get you inspired? 

We look forward to your application!

Please attach your CV or LinkedIn-profile and we will reach out to you. If you have any questions regarding this role, please contact us: [email protected]

Hope to hear from you soon!

Locations: Vienna, Linz, Graz

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At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com) 

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