Patient Services Officer

Job title:

Patient Services Officer

Company:

NHS

Job description

Patient Service Officer Band 3This role will include some Weekend working on a rotational basis. 5 days over 7 days including Weekends and Bank HolidaysAn exciting opportunity has arisen in The Clatterbridge Cancer Centre, Wirral site for a motivated and proactive individual to become part of a busy and friendly appointment team. The role can often be varied and complex but with a high level of job satisfaction.Main duties of the jobThe role requires the candidate to be a good team player as the successful candidate will be joining a large administration and clerical group with good peer group support. The role will also offer the candidate opportunities to learn new skills within Network Services Division and variety in their day to day activities.The post holder will also be responsible for providing a front of house reception service for extremely busy departments. This will include a full appointment booking system and ensuring all reception desks run efficiently. Excellent administration skills, with a good knowledge of Microsoft applications and experience of working with patient records and using hospital databases and software is advantageousAbout usThe Clatterbridge Cancer Centre is one of three specialist cancer centres in England. With 1,800 specialist staff and three sites, we are one of the largest NHS providers of non-surgical cancer treatment. The Trust has a unique multi-site care model serving the 2.4 million population across Cheshire and Merseyside and is consistently rated by patients as one of the best performing hospitals.Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.We are –KindEmpoweredResponsibleInclusiveDate posted10 September 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year per annumContractPermanentWorking patternFull-timeReference number158-24-190-NETPADJob locationsThe Clatterbridge Cancer Centre – WirralBebington RoadBebingtonCH63 4JYJob descriptionJob responsibilitiesPlease see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre. Job descriptionJob responsibilitiesPlease see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.Person SpecificationQualificationsEssential

• GCSE in English and Mathematics or equivalent

KnowledgeEssential

• Knowledge of a range of administration systems

Desirable

• Experience in an office environment

ExperienceEssential

• Front of house experience in a customer service area

Desirable

• Experience in a NHS environment

Person SpecificationQualificationsEssential

• GCSE in English and Mathematics or equivalent

KnowledgeEssential

• Knowledge of a range of administration systems

Desirable

• Experience in an office environment

ExperienceEssential

• Front of house experience in a customer service area

Desirable

• Experience in a NHS environment

Expected salary

£24071 – 25674 per year

Location

Bebington, Merseyside

Job date

Thu, 12 Sep 2024 02:01:29 GMT

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