Strategic Key Accounts Director, Global (m/f/d) in Vienna, Austria

Strategic Key Accounts Director, Global (m/f/d)

Job ID: 231107BR

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Discover impactful work:

The Strategic Key Accounts Director is responsible for relationship and account management at customers with approximately $1 Million or greater potential within a specific segment and ensures market penetration and profitability at these accounts, while achieving sales and profit forecasts. The role focuses on all account development activities including account strategy execution and management, ongoing communication of value proposition and value-added programs and services, resource coordination, price management, initiation of RFP responses, where applicable, and achievement of forecasted profitable growth.

This will be a fully remote role (working from home), with regular international travel (25%-50% of working time) – primarily Europe and North America. Candidates can be based in Germany, Austria or Switzerland and must have an advanced level of both English and German.

We look forward to receiving your application in English.

A day in the life:

• Drive corporate relationships by understanding customer life cycle and contract timeframes

• Coordinate needs and opportunity assessments across locations

• Measure customer satisfaction and develops strategies to improve

• Drive the Request for Proposal process

• Coordinate and communicate business development initiatives and strategies

• Identify target profitability, terms and conditions

• Create and manage the account strategy and implementation plan

• Conduct business reviews with customers

• Provide direction to managers/sales representatives on expectations for servicing accounts

• Drive market share improvement and identify standard marketing programs/promotions relevant to customers

• Evaluate customer performance for contract compliance

The keys to success:

• Bachelor’s degree; MBA preferred

• Advanced level of both English and German

• Many years experience working at a senior level in a sales, business development or key accounts role, with a preference for biotech/pharma sales

• Strong background in science

• Confirmed ability to maintain and grow senior level customer relationships across multiple areas like Sourcing, Production, Research, Materials Management

• Strong financial analysis, negotiation, and project management skills

• Strong leadership skills in a matrix environment

• Proven sales record

• Knowledge of Word, Excel, and PowerPoint a must; contact management software a plus

• Able and willing to travel internationally to customer locations as required

• Valid driving licence

• Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement

What we offer:

We offer competitive remuneration, sales bonus, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

Apply today! http://jobs.thermofisher.com

Agency notice!

Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.