Scientist III, Field Applications in Courtaboeuf, France

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. Our staff members are committed to making a difference in our organization, for our client partners and the patients we serve. We seek individuals with confirmed proficiencies and strong character to help lead our organization now and into the future.

We are currently looking for a Clinical Applications Specialist with a background in Next Generation Sequencing and Diagnostics Informatics to further strengthen our team. You would be part of a field-based team passionate about supporting the clinical testing market.

Responsibilities

Develop Thermo Fisher business and relationship by providing:

• Primary support for Clinical laboratories with training, validation and troubleshooting for our Thermo Fisher Scientific/ Ion Torrent product portfolio (mainly NGS)

• Promotion of clinical solution to existing customers

• Being responsible for the implementation of assays and products / clinical solutions within customer sites

• Responsible for improving customer value/happiness by aligning sophisticated product solutions and services with key customer initiatives. Build and manage relationships with key decision makers or potential influencers

• Understanding the clinical landscape and develop a strategy how to best address the clinical markets with Clinical Sales counterparts

• Be a phenomenal partner with key Thermo Fisher Scientific collaborating partners

Job duties will include the following tasks:

• Review and assist customers with analyses of their Ion Torrent data using Torrent Suite and Ion Reporter software packages

• Help customers craft and conducts experiments to assist in evaluations of Ion Torrent / Thermo Fisher products

• Provide initial training to customers at their own CLIA/GLP laboratories and at ThermoFisher training locations

• Understanding of CAP/CLIA NYS NGS Guidelines for Lab Developed Tests.

• Provide technical and applications assistance in response to customer inquiries

• Promote new products (clinical solutions) on customer sites and in conferences/user meetings

• Work in collaboration with the Clinical Account Manager to set up the best support strategy for each customer site

• Build positive relationships with customers

• Maintain and develop the CRM database

• Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis

• Acquire successful adoption of the technology within all applied markets while investigating the potential of other applications and solutions both pre-clinically and clinically

• Align with other teams in the company on a regular basis

• Estimated 50-75% travel.

Experience/Qualifications/Qualities that are important in this role

• BA/BS (with experience), or MS degree in Life Sciences, PhD preferred

• Experience in NGS sequencing, Capillary Electrophoresis, qPCR, and RT-PCR

• Understanding of healthcare industry standards, guidelines, and environments

• A technically savvy individual who can assess customer clinical needs and implement training and experimental approaches to ensure customer success

• Previous experience as application specialist desirable (NGS experience desirable)

• Excellent communication and influencing skills

• A problem solver with proven track record to overcome technical hurdles

• Ability to understand and articulate scientific literature and use extensive clinical data as a key factor in the sales process

• Strong drive for success

• Medical background, laboratory experience, and/or managed care

• Clinical Laboratory experience/MLT a plus.

At Thermo Fisher Scientific, each one of our over 100,000 outstanding minds has a unique story to tell. Join us and supply to our mission—enabling our customers to make the world healthier, cleaner, and safer.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.